Job Summary: The Restaurant Supervisor is a key member of the Food and Beverage Management Team, in this capacity the Restaurant Supervisor will support the F&B Management team in overseeing food and beverage operations, ensuring that all team members deliver excellent service to members and guests. Your role will focus on supervising day-to-day operations, ensuring service excellence, and providing hands-on leadership to the restaurant team. This role requires a strong understanding of hospitality standards, exceptional customer service skills, and the ability to manage a team effectively. The supervisor will work closely with the Food and Beverage Manager to ensure the highest level of member satisfaction and operational excellence.

DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Team Support & Leadership: Assist the Management Team in supervising and leading a team of service staff, including servers, bartenders, bussers, and food runners. Motivate and guide team members to deliver high-quality guest service.
• Scheduling & Shift Operations: Help organize and maintain work schedules, ensuring staffing levels meet the needs of the restaurant. Assist with daily shift transitions and pre-shift meetings to set expectations for the team.
• Training & Development: Support the training of new team members and provide ongoing feedback and coaching to ensure the service team delivers exceptional guest experiences.
• Inventory Assistance: Assist with inventory management by tracking stock levels and notifying the manager of any discrepancies or shortages. Help manage ordering processes and ensure the proper storage and handling of inventory.
• Guest Service & Experience: Engage with members and guests to ensure their needs are met and exceed expectations, responding to any concerns promptly and professionally.
• Communication: Maintain effective communication with the kitchen and front-of-house teams to ensure smooth service operations and timely food delivery.
• Operational Support: Ensure adherence to health, safety, and sanitation standards. Assist with managing cleanliness and upkeep of the restaurant.
• Administrative Tasks: Support the Management Team with daily administrative duties such as payroll input, reports, point-of-sale procedures, and inventory tracking.
• Team Engagement: Foster a positive work environment by maintaining high morale among the service team and promoting teamwork and collaboration.
• Other job duties as assigned.

Because of the fluctuating demands of the Clubs operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks, not specifically addressed above.

Reports to: Food & Beverage Director

Supervises: Indirectly: Wait Staff, Bartenders, Food Runners, and Bev Cart Attendants

Education/Experience: Previous experience in a food and beverage or hospitality setting is preferred. Supervisory or leadership experience is a plus. Strong knowledge of food and beverage operations including service techniques, menu items, and alcoholic beverages. Ability to multitask and work in a fast-paced environment. Familiarity with health and safety regulations. Proficient in using computer systems and software for inventory management and reporting.

Language/Communication: Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Must be able to work as part of a team and maintain open communication with managers and fellow coworker. Must be detail oriented with strong organizational skills. Must possess excellent communication and interpersonal skills to maintain effective communication between all staff members. Ability to respond to common inquiries or complaints from guests or members of the community. Must display professional demeanor and communicate in professional language at all times.

Certificates/Licenses/Safety Training: California Responsible Beverage Alcohol Training and California Serv Safe Certification is required within 30 days of employment plus all other state mandated trainings assigned at time of onboarding (Workplace Violence Prevention, Heat and Illness Prevention, Supervisor Harassment Prevention, etc.).

KNOWEDLGE AND SKILLS QUALIFICATIONS:

• Enthusiasm for hospitality and creating positive member and guest experiences in a fast-paced environment.
• Strong leadership potential with the ability to support and motivate a team.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to adapt quickly to changing situations and support the team as needed.
• Excellent organizational skills and attention to detail.
• Ability to work evenings, weekends, and holidays as required.
• Must be ethical, solution-oriented, and possess strong attention to detail.

ABOUT TAHOE MOUNTAIN CLUB

Tahoe Mountain Club is a four-season Social Club focused on creating memorable experiences that allow Members and guests to build upon family traditions, embark on new adventures, and create lifelong friendships while sharing all that Tahoe has to offer. We are located within the beautiful mountain town of Truckee, California, minutes away from Lake Tahoe. The Club operates Old Greenwood and Grays Crossing Championship golf courses, swim tennis and fitness centers at Old Greenwood and Grays Crossing, Alpine Club ski valet and lounge in the Village at NorthStar, and Schaffers Camp on-mountain private dining at NorthStar California.

*Tahoe Mountain Club (Tahoe Club Company, LLC and Tahoe Club Employee Company, Inc.) maintains a policy of equal employment opportunity, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Harassment or discrimination of any kind will not be tolerated, and any employee found to have engaged in such conduct will be subject to disciplinary action, up to and including termination of employment. *