What are the responsibilities and job description for the Telecom Engineer III position at Talent Grub USA inc.?
Job Summary
This position is responsible for the operational support of complex data and voice network solutions. This position requires a thorough understanding of TCP / IP, routing, switching, and a general understanding of VOIP, wireless and firewall technologies. Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles.
Responsibilities
Support internal data networks with focus on improving reliability
Troubleshoot LAN, WAN and wireless network performance issues
Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators
Provide timely resolution to trouble tickets
Contributes to and participates in network improvement initiatives
Participates in on-call rotation duties
Collaborate across all tiers of operations organization
Basic / Required Qualifications
Bachelor's degree from a four year college
In addition to required degree, two (2) years minimum of related work experience
In lieu of Bachelor's degree AND two (2) years minimum of related work experience listed above, High School / GED AND six (6) years minimum related work experience
Desired Qualifications
One year experience with Microsoft (MS) Windows Operating Systems and MS Office.
Demonstrates ability to work independently with some direct supervision or review.
Proficient troubleshooting & problem solving skills.
Experience with position specific technical Software and Hardware. Computer skills, including general usage and support. Ability to research independently, multi-task, and meet deadlines under tight timeframes.
Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Demonstrated ability to build working relationships with different levels within the organization. Ability to work effectively in a work plan driven / team environment.
Good written and oral communication skills.
Applies defined telecom technologies to the business
Proficient knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.
Effective inter-personal skills (listening, conflict management, approachability, negotiations).
Ability to effectively prioritize activities and focus team efforts based-on priority.
