Vice President of Travel

Vice President of Travel

AAA of Western / Central NY

Location : Buffalo, NY - hybrid, must reside in Western or Central New York area, near a branch location, preferably Buffalo. NOT OPEN TO TRAVEL! Relocation package is available.

Salary : $230,000 -$250,000 bonus (negotiable)

POSITION OVERVIEW

The Vice President of Travel is a senior leadership role responsible for overseeing and driving the

strategic direction, growth, and operational efficiency of the travel division within an organization.

This role requires a deep understanding of the travel industry, exceptional executive leadership skills,

and the ability to cultivate vital relationships and partnerships with key stakeholders and vendors.

JOB RESPONSIBILITIES

30% Executive Leadership

Capacity to develop and implement long-term strategies and tactical plans that drive

growth and operational efficiency for the travel department.

Articulate a clear vision for the travel division aligned with the organization’s strategic

plan.

Identify and capitalize on new market opportunities to drive growth and profitability.

Stay abreast of industry trends, emerging technologies, and competitive landscape to

maintain a competitive edge.

Build and lead high-performing travel teams, fostering a culture of excellence,

inclusion, and collaboration.

Set clear performance objectives and provide regular feedback and coaching.

Promote continuous learning and professional development within the team.

20% - Travel Sales :

Develop and execute sales strategies to promote travel bookings and increase market

share.

Collaborate with the marketing team to create compelling campaigns and promotional

materials.

Monitor sales performance and KPI and use data to identify areas of sales

improvement, adjust strategies, and drive results to achieve targets.

20% - Travel Operations

Oversee the day-to-day operations of the travel business, ensuring efficiency and high-

quality service delivery.

Willingness to embrace innovation and leverage technology to enhance travel services

and improve customer experiences.

Implement best practices and streamline processes to enhance operational performance.

Ensure compliance with industry regulations, safety standards, and club policies.

10% - Vendor Relationships :

Build and maintain strong relationships with key vendors and travel partners.

Negotiate contracts and agreements with vendors, suppliers, and other external

partners.

Ensure high levels of travel customer satisfaction that aligns with AAA, Inc.

accreditation standards.

20%- Financial Oversight

Manage the overall travel budget, including forecasting, and expense control.

Analyze financial performance, navigate challenges and changes to the market

environment to revise strategies to achieve financial targets.

Manage & develop effective incentive compensation programs that motivate sales with

increased revenue and increase net income.

Identify cost-saving opportunities without compromising service quality.

EDUCATION

Bachelor’s degree in Business Administration, Hospitality Management, Travel and Tourism,

or a related field (MBA preferred).

QUALIFICATIONS

Extensive experience in the travel industry, with a proven track record of leadership and

strategic planning.

Strong financial acumen and experience managing budgets and financial performance.

Excellent interpersonal and communication skills, with the ability to build and maintain

relationships at all levels.

Proficiency in leveraging technology and digital tools to enhance operations and

customer experience.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing market

conditions.

Strong problem-solving and decision-making skills.

Salary : $230,000 - $250,000