Corporate Aftermarket/Product Support Director - TalentZok

Director, Corporate Product Support - TalentZokOVERVIEW Are you interested in joining a highly successful, 40-year-old company that specializes in selling heavy construction equipment for a renowned household name with over $60 billion in revenue? In this role, you'll lead and grow our clients' Parts and Service Departments, ensuring profitability, customer satisfaction, and operational excellence. This role involves developing strategies, managing teams, and optimizing processes to achieve organizational goals. This position can be based in Long Beach, Las Vegas or Meridian, ID. Immediate opening for a Director, Corporate Product Support that can be based in either Long Beach, CA, Las Vegas, NV or Meridian, ID who possesses : -Hands on heavy construction equipment within Service and Parts Department operations-5 years of experience working in Service and Parts Department operations-Hands on P&L experience with ability to interpret internal and financial reports Email resumes to mturner@ and call 858.356.6772.   Key Responsibilities-Develop and maintain efficient Parts and Service processes for customer satisfaction.-Drive aftermarket sales growth while maintaining disciplined expense control.-Implement strategic marketing plans in collaboration with other departments.-Set and monitor department goals, budgets, and parts inventory levels.-Analyze and resolve process errors to enhance efficiency.-Share best practices and standardize processes company-wide.-Oversee facilities, equipment, and training programs for Parts and Service staff.-Lead recruiting, staffing, employee development, and retention efforts.-Manage the Customer Satisfaction Program and ensure safety compliance.-Maintain positive relationships with OEMs, customers, and internal : $200k-$220k / yr / bonus potential For immediate and confidential consideration, please email your resume to mturner@ and call 858.356.6772. More information can be found at

Salary : $200,000 - $220,000