IT Support Technician - TalentZok

IT Support Technician- TalentZok OVERVIEW Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for an IT Support Technician in Cypress, CA who possesses : -1 years of IT support experience-Experience with setting up PC's, laptops, phones, printers, and overall computers (onsite and remote)-JD Edwards experience Email resumes to sgriner@ or call 424.488.7104.   FULL DESCRIPTION : The selected candidate will be responsible for : -Learn and follow all BTS Systems support established processes and procedures precisely.-Report any risk or issues to the Supervisor.-Complete assigned tasks promptly and meet commitments.-Document all work performed in relative detail in the BTS work order database.-Develop and maintain technical skills and abilities that fit responsibilities.-Equally share support tasks with other technicians, endeavoring to complete work in quantity and quality.-Always maintain a professional and cooperative working relationship with other team members.-Be willing and able to work outside of normal work hours as required.-Support employees in the use of client systems and network applications.-Build / Configure / Deploy client systems (laptops and PCs) -Repair of employee computers and devices.-Support of client operating system and local applications.-Assist / Train employees on the use of online Business applications.-Perform equipment relocation and setup for inner office moves-Create and terminate accounts as needed in various Business applications.-Ship new and repaired client systems to remote employees-Perform remote tech support for the remote user community as required.-Document processes for team members or user community as required.-Document all work performed, and as directed in the BTS work order database-Manual and Administrative work that can be assigned at any time-Prepare purchasing documents and execute purchases.-Pack and unpack hardware / software for shipping and receiving-Ship / Receive new / repaired client systems to / from vendors / customers-Count and record hardware and software media / licenses in inventory.-Maintain inventory and stock levels set by management-Track / document the movement of hardware and software as assigned.-Physically remove clutter, organize, relocate, and clean BTS workspace and equipment as required.-Relocate, Assemble, Disassemble, or Mount equipment as required-Perform backups and handle backup media as assigned. The selected candidate will also possess : -AA or Technical School in - Computer Networking, Systems A -Good technical skills in learning the use of business applications of all kinds.-Basic level understanding of computer hardware.-Basic understanding of Ethernet TCP / IP networking.-Good customer service skills.-Good task management skills, able to work efficiently and produce a lot of work.-Fair technical knowledge of current Microsoft Windows client operating systems.-Willingness and ability to follow documented processes and procedures in detail.-Keep a neat and professional work environment. Salary Range : $26-$28 / hrFor immediate and confidential consideration, please email your resume to sgriner@ or call 424.488.7104. More information can be found at

Salary : $26 - $28