Provider Partnerships Associate

Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

• Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every week and is doubling physician user count every month. We will reach millions by 2025.
• An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
• Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

About the role

As a member of our Provider Partnerships team, you will take ownership of building and nurturing relationships with healthcare providers and their staff. You will be responsible for onboarding new providers, deepening existing relationships, and ultimately empowering more patients to receive the support they need. This role is essential to refining our partnerships approach and also having the voices of our provider users represented in the company. You will also be on the leading edge of bringing AI to improve the lives of providers and patients across the country.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Support provider and health system partners through proactive onboarding and ongoing follow-ups
• Activate new relationships by effectively communicating Tandem’s value to prospective partners
• Collaborate internally to shape processes, materials, and tools that streamline our provider engagement efforts
• Leverage AI-powered CRM software for pipeline management, operational efficiency, and improved decision-making

We’ll be most excited if you have:

• 2 years of experience in a full-time role working with healthcare providers in business development, sales, account management, or partnerships
• Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
• Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
• Ability to master new complex technology tools quickly and work with data
• High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit to audacity. "Whether you think you can, or you think you can't – you're right.”
• Do the math. Be rigorous, assume nothing.
• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
• Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.
• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
• Do what it takes to be number 1. We work hard to make sure we win.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.