Corporate Travel Analyst

The Corporate Travel Analyst is responsible for optimizing the travel program for an organization, ensuring cost-effective, efficient, and seamless travel arrangements for employees. This role involves analyzing travel data, recommending improvements to policies and procedures, and working with employees to troubleshoot questions that may arise during the travel booking process. The Corporate Travel Analyst works closely with all departments to enhance the overall travel experience while adhering to company budgets and guidelines.

Key Responsibilities:

1. Travel Management:
   • Support employees in issue resolution for travel arrangements including flights, hotels, and car rentals.
   • Ensure that travel bookings align with company travel policies and budget guidelines.
   • Manage the travel booking system, ensuring ease of use and functionality for employees.
2. Data Analysis & Reporting:
   • Analyze travel data to identify trends, savings opportunities, and areas for improvement.
   • Prepare and present regular reports on travel expenses, bookings, and savings.
   • Track and report on travel-related KPIs, such as cost per trip, booking volume, and vendor performance.
3. Vendor Relationship Management:
   • Regularly evaluate vendor performance and recommend changes or improvements to vendor contracts.
4. Policy Development & Compliance:
   • Assist in the development and enforcement of corporate travel policies and procedures.
   • Ensure employee compliance with travel policies, offering guidance as necessary.
   • Address employee travel concerns and provide resolutions in line with company guidelines.
5. Expense Management & Budgeting:
   • Recommend strategies to reduce travel-related expenses while maintaining service quality.
6. Support & Training:
   • Provide guidance and support to employees regarding travel bookings, policies, and best practices.
   • Conduct training sessions for employees on the use of travel tools, platforms, and policy.
   • Serve as the primary point of contact for travel-related issues or emergencies.
7. Continuous Improvement:
   • Identify opportunities for process improvements and implement changes to streamline the travel program.
   • Stay updated on industry trends, new technologies, and best practices in corporate travel management.

• Bachelor's degree in business, logistics, or related field (or equivalent experience).
• 2-4 years of experience in corporate travel management or a related role.
• Strong analytical skills and experience working with data analysis tools and reporting.
• Knowledge of travel booking systems (e.g., Concur, SAP, Navan, or similar platforms).
• Excellent communication and negotiation skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.

Preferred Skills:

• Experience with travel industry certifications or relevant training (e.g., Global Business Travel Association).
• Familiarity with international travel regulations and policies.
• Proficiency in Microsoft Office Suite, especially Excel.