What are the responsibilities and job description for the Hub Staffing Coordinator - Transfer and Bed Control (Days) position at Tanner Health?
To serve as a resource to the nursing management team. Provides reports and information relevant to day-to-day operations of Nursing Administration, included but not limited to staffing, FMLA, etc. The Staffing Coordinator is responsible for coordinating the staffing of nursing care units, maintenance of daily staffing needs, assisting with clerical duties and securing sitters as needed. This individual serves as a resource person to the nursing units developing plans according to patient acuity, census, activities of the unit, and staff capabilities.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
- NONE REQUIRED
Qualifications
- One year of clerical experience required
- Must project a professional image.
- Must possess excellent written and verbal communication skills
- Ability to cooperate and work with nursing personnel.
- Ability to handle stress situations or crisis well.
- Must be able to use various software packages. Must be proficient in Word, Excel and SharePoint
- Knowledge of office equipment (copier, fax, scanner and computer) for trouble shooting problems and instructing others.
- Excellent organization skills. Must be accurate and thorough.
- Must exhibit good professional ethics consistently.
- Must be able to function independently and use sound judgment.
- Excellent interpersonal skills for communication with individuals or groups to provide and gather information, provide advice and policy interpretation for employees and managers. Interacts with people of all socioeconomic backgrounds. Represents the organization and Nursing Administration to multiple groups, i.e. employees, and managers.
- Must be able to logically work through a process from conceptualization to implementation.
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
- COMMUNICATION: Demonstrates ability to understand, communicate, and influence others. The Staffing Coordinator uses a high degree of diplomacy, confidentiality, and tact. Role models an effective collaborative approach through interactions with other departments. Maintains effective, professional communication with all areas that interact with the hub. Effectively manages situations in a calm, objective manner and coordinates needed change. Collaborates with and supports Hub Clinical Care Coordinators, Care Progression Leaders, Service Coordinators, Nurse Managers, Assistant Nurse Managers, and unit staff.
- INTERDISCIPLINARY COLLABORATION: Committed to finding solutions to problems rather than blaming others. Demonstrates knowledge of rules, regulations, policies, and procedures. Efficiently plans and manages staffing resources through the system. Serves as a role model for excellent customer service. Partners with the Hub C3 to ensure potential staffing or bed availability concerns are proactively addressed. Partners with the Assistant Nurse Manager to address any staffing shortages or overages by floating staff among units, calling staff off, or calling in additional resources.
- EFFICIENCY, STANDARDS AND COMPLIANCE: Knowledgeable regarding hospital policy and procedures. Knowledgeable in the functionality of the scheduling software. Assists director and managers in the identification, coordination and implementation and monitoring of unit specific process improvement opportunities which improve efficiency, maximize resource utilization, and provide a safe work environment. Demonstrates knowledge of own role in staffing practices. Assess appropriate patient care resource usage based on Tanner's staffing guidelines and financial goals.
- DAILY STAFFING: Utilizes appropriate patient care resources to fulfill any staffing needs, based on workload, acuity, and patient to staff ratio, for current and upcoming shift. Proactively assesses staffing levels for next 48 hours and communicates to the nursing leaders for needs. Monitors staffing level across the system throughout the shift and periodically throughout the day, as needed. Assigns float staff and notifies based on hospital guidelines. Assigns on-call staff to schedule, prior to calling in. Receives call outs and plans staffing accordingly for units staffed by the Hub.
- FISCAL RESPONSIBILITY Staffs units to current needs based on established staffing grids. Monitors and updates staffing software to reflect and maintain accurate staffing records. Utilizes staffing software and predictive analytics to staff floors in a safe yet productive manner. Follows guidelines established by Tanner for floating and staff reduction order. Proactively recruits for staffing needs in advance and alerts leadership to staffing shortages.
- To serve as a resource to the nursing management team. Provides reports and information relevant to day-to-day operations of Nursing Administration, including but not limited to staffing, call outs, FMLA, etc. The Staffing Coordinator is responsible for coordinating the staffing of nursing care units, maintenance of daily staffing needs, assisting with clerical duties and securing sitters as needed. This individual serves as a resource person to the nursing units developing plans according to patient acuity, census, activities of the unit, and staff capabilities.
Compliance Statement
- Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
Licenses and Certifications
- NONE REQUIRED
Qualifications
- One year of clerical experience required
- Must project a professional image.
- Must possess excellent written and verbal communication skills
- Ability to cooperate and work with nursing personnel.
- Ability to handle stress situations or crisis well.
- Must be able to use various software packages. Must be proficient in Word, Excel and SharePoint
- Knowledge of office equipment (copier, fax, scanner and computer) for trouble shooting problems and instructing others.
- Excellent organization skills. Must be accurate and thorough.
- Must exhibit good professional ethics consistently.
- Must be able to function independently and use sound judgment.
- Excellent interpersonal skills for communication with individuals or groups to provide and gather information, provide advice and policy interpretation for employees and managers. Interacts with people of all socioeconomic backgrounds. Represents the organization and Nursing Administration to multiple groups, i.e. employees, and managers.
- Must be able to logically work through a process from conceptualization to implementation.
Definitions
To serve as a resource to the nursing management team. Provides reports and information relevant to day-to-day operations of Nursing Administration, included but not limited to staffing, FMLA, etc. The Staffing Coordinator is responsible for coordinating the staffing of nursing care units, maintenance of daily staffing needs, assisting with clerical duties and securing sitters as needed. This individual serves as a resource person to the nursing units developing plans according to patient acuity, census, activities of the unit, and staff capabilities.
Position Responsibilities
Contact with Others: Frequent contacts of a significant nature involving difficult negotiations and technical matters requiring thorough knowledge of organization policies or treatment, plus an ability to understand, communicate with, and to lead, and influence others to obtain willing acceptance, consent, or action. Requires a high degree of diplomacy.
Effect of Error: Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects.
People Management Responsibilities
Supervisory Responsibility: Occasionally uses assistance of aide or helper in performance of task
Work Environment/Physical Effort
Mental Demands: Work involves a variety of complex problems to be solved under general organization policies. Ingenuity and judgment are required to review facts, plan work, estimate costs, and deal with factors not easily evaluated, interpret results, draw conclusions, and take or recommend action. Solutions to problems often require coordination with other departments.
Working Conditions: Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Minimum physical effort - Physical demands encountered are those of a typical office job.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Constant = 67% - 100% of the time.
Manual Dexterity - picking, pinching with fingers etc.: Not required
Feeling (Touch) - determining temperature, texture, by touching: Not required
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Not required
Reaching - below shoulder: Occasional = 1% - 33% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Constant = 67% - 100% of the time.
Speaking: Constant = 67% - 100% of the time.
Standing: Occasional = 1% - 33% of the time
Balancing: Not required
Walking: Occasional = 1% - 33% of the time
Crawling: Not required
Running - in response to an emergency: Not required
Lifting up to 25 lbs.: Occasional = 1% - 33% of the time
Lifting 25 to 60 lbs.: Not required
Lifting over 60 lbs.: Not required
Handling - seizing, holding, grasping: Occasional = 1% - 33% of the time
Carrying: Not required
Climbing: Not required
Kneeling: Not required
Squatting: Not required
Tasting: Not required
Smelling: Not required
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Not required
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Not required
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Not required
Pushing/Pulling - over 60 lbs. : Not required
