W2 - Sr IT Application Analyst (Epic Radiant Certified, Troubleshooting, Migrations, ADO) - Remote

Scope: Will be focused on Epic Radiant build and support. Analyst will be working on change requests (enhancements/projects) and operational/maintenance work

Requirements:

-Epic Radiant Certified (required)

-At least 2-3 years Epic Radiant build experience (required)

-Experience working on error queues, troubleshooting 3rd party integrations with Radiant, modality worklists, and workstation configuration (preferred)

-Experience with Epic data courier/migrations (preferred)

-Experience with Azure DevOps (ADO) and ServiceNow (plus)

-A high level of analytical skills, organizational skills, sound judgement and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across various teams.

-Expected to participate in an on-call rotation for handling incident tickets

Certifications:

-Epic Radiant Certified (required)

-Epic Data Courier Mover Badge (preferred)

100% remote - Mayo will NOT provide equipment.

Job Summary:Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications.

-Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle.

-Builds credibility and rapport with customers to understand their needs.

-Research requests to determine scope, size and impact.

-Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements.

-Maintains in-depth knowledge of existing systems and certification in the vended application.

-Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within client Clinic and are able to validate data integrity of changes introduced.

-Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently.

-Works independently across multiple departments and divisions in order to accomplish goals.

-Creates test plans and evaluates current plans for improvement.

-Guides and advises less experienced business analysts and provides orientation and training for new employees.

-Maintains knowledge of current and emerging technologies that directly affect enterprise processes.

-Maintains awareness of overall enterprise architecture.

-May be required to provide 24/7 on-call support.

Education: Required Education: -Bachelor's Degree with four (4) years' experience.OR -Associate's degree with six (6) years' experience.

Required Certifications & Licensure:-Vendor application certification may be required, (certifications will be added to the Job details if required by Manager).

Schedule Notes: Scope: Will be focused on Epic Radiant build and support. Analyst will be working on change requests (enhancements/projects) and operational/maintenance work Requirements: -Epic Radiant Certified (required) -At least 2-3 years Epic Radiant build experience (required) -Experience working on error queues, troubleshooting 3rd party integrations with Radiant, modality worklists, and workstation configuration (preferred) -Experience with Epic data courier/migrations (preferred) -Experience with Azure DevOps (ADO) and ServiceNow (plus) -A high level of analytical skills, organizational skills, sound judgement and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across various teams. -Expected to participate in an on-call rotation for handling incident tickets Certifications: -Epic Radiant Certified (required) -Epic Data Courier Mover Badge (preferred) 100% remote - Mayo will NOT provide equipment.

Required Skills: EPIC, RADIANT,

Additional Skills: LIAISON,SYSTEMS ANALYSIS,TEST PLANS,ORGANIZATIONAL SKILLS,SERVICENOW,QUEUE MANAGEMENT,MIGRATIONS,EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS,MAINTENANCE,ADO,AZURE DEVOPS,

Hours Per Day: 8.00
Hours Per Week: 40.00