What are the responsibilities and job description for the Customer Service / Printing Production position at Target Copy?
Customer Service/Printing Production
Join our knowledgeable team at Target Copy. We are a 100% employee owned company serving central Florida for over 40 years. These are full time, career positions. Day, nights and weekends shifts are available. Extensive training provided by our long-term employee owners will help you acclimate quickly to this fast paced, fun place.
Experience preferred in the field of digital print production as well as customer service.
Skills Required:
- Great attention to detail
- Excellent communication skills
- Good time management skills
- Problem solving
- Self motivated
- Ability to work within a team atmosphere to create a positive outcome for both clients and coworkers.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilize effective communication skills to assist clients with their printing needs.
- Perform data entry tasks accurately and efficiently.
- Manage time effectively to meet deadlines and ensure timely delivery of services.
- Collaborate with team members and sales to enhance client satisfaction and streamline processes.
- Maintain a professional phone etiquette during all customer interactions.
Benefits
Competitive compensation and benefits including Florida Blue health insurance, 401(k) retirement plan with 50% company match, dental, vision, life and disability insurance, paid holidays and vacations. Drug test required.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person