What are the responsibilities and job description for the Account Manager position at Task4Pros?
About Company:
About the Role:
The Account Manager plays a crucial role in driving the success of our transportation and warehousing operations by managing key customer accounts and ensuring their needs are met with the highest level of service. This position is responsible for developing and maintaining strong relationships with clients, identifying opportunities for new business development, and implementing strategies to enhance customer satisfaction and retention. The Account Manager will also oversee the recruitment and retention of talent within the team to ensure that we have the right people in place to support our clients effectively. By analyzing account performance and market trends, the Account Manager will contribute to the overall growth and profitability of the organization. Ultimately, this role is pivotal in fostering long-term partnerships that drive mutual success for both the company and its clients.
Pay:
- $45,000.00
- Bonus opportunties available
Minimum Qualifications:
- Proven experience in account management or sales within the transportation and warehousing industry.
- Strong understanding of customer account management principles and practices.
- Forklift certified
Preferred Qualifications:
- Experience with forklift training and safety protocols.
- Familiarity with CRM software and sales tracking tools.
Responsibilities:
- Manage and nurture relationships with key accounts to ensure customer satisfaction and retention.
- Identify and pursue new business development opportunities within existing accounts and new markets.
- Collaborate with internal teams to ensure seamless service delivery and address any client concerns promptly.
- Lead recruitment and retention efforts to build a high-performing team that meets the needs of our clients.
Skills:
The required skills such as account management and new business development are essential for building and maintaining strong client relationships, which are critical to the success of the role. Inside sales skills will be utilized to effectively communicate with clients and identify their needs, ensuring that our services align with their expectations. Recruitment and retention skills will help in assembling a dedicated team that can deliver exceptional service to our customers. Additionally, knowledge of forklift training will be beneficial in understanding operational safety and efficiency, which is vital in the transportation and warehousing sector. Overall, these skills will enable the Account Manager to drive growth, enhance customer satisfaction, and contribute to the company's success.
Salary : $45,000