What are the responsibilities and job description for the IT Business System Analyst 5 - 149817 position at Tata Technologies?
1. Development and implementation of UAT test cases, standards, and reporting
2. Production support centered around dealer and vehicle data systems
3. Manage change request requirements and project tracking
4. Integration support for 3rd party vendors
5. Operational & Project Support
- Fast paced and highly variable
- Problem solving, technical (SOAP UI, Microsoft, multi-system)
6. Involvement in enhancement release meetings/materials
7. Help define, facilitate and support Integration testing
8. Incorporate dealer feedback into planning efforts
9. Work with other Dealer Business Solutions & GM IT Managers and supporting teams to coordinate
the business activities and projects
10. Help oversee and participate in testing for various data services being created as part of the DVMP
process (Dealer Vendor Management Program) and other systems within Dealer Sales Solutions
11. Work with IT project teams during development of data services to ensure business needs are met
with delivered solutions
12. Participate in business validation of IT deployments
- Skills
• Extensive knowledge and previous experience working with vehicle and dealer data, dealer
systems and associated business processes, 5 years
• Experience in working with automotive OEM, 5 years. Dealership sales/ordering experience a
plus
• Ability to ramp-up quickly on new work assignments
• Web-service experience
• High level of analytical ability where problems are unusual and difficult
• Demonstrated technical and professional skills in job-related area required
• A team-oriented mentality with the ability to build relationships
• Ability to recognize and value the importance of sharing ideas, results
and best practices
• The ability to multi-task across a wide range of activities while remaining calm
and efficient
• Extensive knowledge of testing requirements and methodology, project management, and other
IT related processes
• Proficient in querying relational database and understanding database structures. Oracle (relationship) and SOLR (NoSQL) experience a plus.
Demonstrated experience/skills should include:
Technical Writing/Competence
• Attention to detail, analytical, computer skills, interpersonal communication
• High level of analytical ability in data coding implementation and interpretation through testing
and developing use cases as well as business cases for data sources/implementation
Brand/Product Expertise
• Knowledge of Dealer, DMS systems and processes, and vehicle ordering/consensus processes
• Familiar with General Motors products, brands, divisions and dealer network structure
Project Management & Strategy
• Possesses strong communication, presentation and problem-solving skills
• Managing and Measuring work, organizational agility, problem solving, process management,
Drive for Results
• Ability to effectively interact with multiple IT, business, and global individuals to ensure business
needs are being met
Technical Skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint), MS Project, Azure Dev Ops (ADO), Aha! and SharePoint
• Proficient in SOAP UI – XML – JSON - SOAP
