What are the responsibilities and job description for the Service Advisor/Writer position at Team Chevrolet of Goldsboro?
Job Duties:
Essential duties and responsibilities include the following:
-Answer the incoming Service Calls
-Identify the customer's wants and needs
-Provide a complete explanation of parts and service availability, warranty, and pricing
-Assist all technicians in fulfilling the parts/service request by looking up the proper parts, warranty availability, and labor times
-Maintain customer satisfaction scores at or above company standards
-Present a Vehicle Inspection Report to EVERY customer
-Follow up with customers who have declined recommended services.
-Utilize xTime to provide menu and service options to our clients
Job Requirements:
-Must be able to work alternating Saturdays
-Professional appearance and strong communication skills
-Ability to understand and follow instructions
-Valid driver's license with a good driving record
-Must be TEAM and service-oriented.
Our benefits include:
-401(K) Retirement Plan With Percentage Match !!
-Health Insurance
-Prescription Coverage
-Life Insurance
-Disability Coverage
-Dental Coverage
-Vision Coverage
-Paid Vacation, Up to 18 days
-Paid Holidays
-Provided Uniforms
-Employee Purchase Plan
Apply today ... this position will fill quickly
Job Type: Full-time
Pay: $3,000.00 - $6,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Days:
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Service Writers: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $3,000 - $6,000