What are the responsibilities and job description for the Service Department Office Manager position at Team Gillman?
Service Department Office Manager – Auto Dealership
As our new Service Center Office Manager, you will be the voice and face of our dealership. So, we need someone with a winning attitude and a professional appearance. While we prefer someone with experience, candidates with great potential will also be considered. To be a success in this position you will need to be reliable, professional, likable, and ready to make a move toward a long-term career and not just another job. Our dealership is a family, and we treat each employee as such.
Job Responsibilities
- Understand and follow accounting processes and procedures.
- Perform office managent duties such as cash recievables, check verification, repair order audits, accounting schedule audits, and other accounting functions
- Check out customers on delivery, take payment, provide invoice and receipt.
- Greet Customers and refer to appropriate personnel.
- Diffuse client concerns and direct them to the appropriate team member for assistance
- Receive and post sublet invoices.
- Host department meetings from an accounting perspective, train staff in proper accounting method
Education and/or Experience
- High school diploma or GED.
- 12 months of related experience and/or training; Candidates with an equivalent combination of education and experience will also be considered.
- Reynolds and Reynolds experience preferred.
- Bilingual English and Spanish a plus
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Full health benefits (medical, dental, vision, life)
- 401k Retirement savings plan with company match
- Employee discounts
- Drug Free Work Environment
- Equal Opportunity Employer
About Our Dealership
Since 1938 and with over 80 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay’s son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Chevrolet. Success has not altered the organization’s founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
