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Operational Support Specialist

Tech Tammina
New York, NY Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/9/2025

Role : Operational Support Specialist

No of position- 4 resources

Location : NYC, NY

Duration : 24 months

Responsibilities :

  • Onsite technology support
  • Provide day1 and day 2 support
  • Deploy and configure applications
  • Ensure sites are online and operational w / installed HW and SW
  • Ensure printers, desktops / laptops, scanners, iPad, tablets (and other devices) are installed, configured, and operational
  • Manage application support and installation issues
  • Manage incidents
  • H / W, S / W, Vendor support when required
  • Document technical requirements and guides for each site
  • OS Support and updates
  • Triaging on-site technology break / fix

Operating systems support of Mac, Windows, IOS

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