What are the responsibilities and job description for the IT Support Consultant position at TechBldrs Inc?
This job posting is for a Field Consultant at TechBldrs, a technology consulting firm based in Exton, PA.
Responsibilities:
- Provide on-site and remote technical support to clients in the Greater Philadelphia Area.
- Record and submit time worked on each task to aided in proper billing to clients
- Troubleshoot and resolve issues with workstations, servers, and peripherals.
- Install and configure desktops, laptops, and servers.
- Create documentation for clients and internal use.
- Monitor service calls and ensure timely resolution.
- Manage short-term projects.
- Communicate effectively with clients, teammates, and management
Requirements:
- Personal car with insurance
- Experience with Microsoft Windows 10 environments, Office Applications
- Microsoft Windows Certification (or ability to obtain within 90 days)
- Strong communication and problem-solving skills
- Logging of all time in ticket system
Pluses:
- Help desk experience
- Active Microsoft certifications (MCP)
- Proficiency with Microsoft 365, Windows Servers, TCP/IP, DNS, DHCP
- Experience with Kaseya products
Additional Details:
- Full-time position (40 hours/week)
- Salary based on experience with bonuses
- Benefits after 90 days
- On-site work at client offices (up to 70%)
- No relocation or telecommuting
Company Culture:
TechBldrs cultivates a culture that embraces technology enthusiasts ("techno-junkies, nerds, computer-heads, computer hobbyists and tech geeks"). We value hard work, continuous learning, and a passion for solving technology puzzles.
Is this job for you?
This position is a good fit if you:
- Enjoy hands-on technical work
- Have strong problem-solving abilities
- Are comfortable working independently and as part of a team
- Possess excellent communication skills
- Are motivated to learn and grow your technical expertise
- Are comfortable working on-site at client locations in the Greater Philadelphia Area
If this sounds like you, and you meet the requirements, consider applying!
Job Type: Full-time
Pay: $41,600.00 - $68,640.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $41,600 - $68,640