Process Assistant

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.

Process Assistant

6 Month Contract (with potential to extend)

On-Site (potential for hybrid schedule in future)

Work Hours: M-F 6:30am-3:00pm, or 7:00am-3:30pm, or 7:30am-4:00pm

Local Candidates Only

Richmond, VA

NO C2C

Responsibilities:

In this role, you will provide clerical support to the client's Outdoor Lighting Operations team under direct supervision. Your tasks will be centered around ensuring smooth and accurate processes related to outdoor lighting projects. Key responsibilities include:

• Gathering and compiling data from various sources and forms.
• Verifying billing information for work requests.
• Updating customer lighting accounts with relevant information.
• Collaborating with other departments to resolve discrepancies and gather necessary details.
• Performing updates for lighting projects within the client’s Work Management and Trouble Reporting system.
• Submitting daily contractor work locations to local government clients.
• Coordinating with the client's customers to facilitate access to lighting facilities for maintenance and repairs.

On-the-job training will be provided, including training on the client’s systems, procedures, and general guidance for task execution.

Required Skills:

• Excellent verbal and written communication skills.
• Proficiency in using personal computers and standard office software.
• Strong time management skills and the ability to handle multiple tasks efficiently.
• Analytical mindset with problem-solving abilities.

Education:

• High School Graduate

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.