What are the responsibilities and job description for the MSP Level 3 Engineer position at Techworks Consulting, Inc.?
Are you ready to join an award-winning MSP recognized as one of the Best Places to Work? Techworks Consulting is seeking a talented and driven MSP Level 3 Engineer to support unique, complex customer environments while collaborating closely with a tight-knit, supportive team. If you're passionate about IT and thrive in a dynamic, hands-on setting, this on-site role in Ronkonkoma, NY could be the perfect opportunity for you!
We’ll Provide:
- Robust benefits package including health insurance, dental, 401K, PTO and holidays
- Salary range of $85,000-$100,000
- Opportunities for continued growth and learning
- Great company culture supported by strong core values
What You’ll Do:
- Serve as a field resource for onsite projects, troubleshooting, and deploying new equipment
- Consult with clients on hardware/software rollouts and provide training on deployed systems
- Manage and support Windows Server, Virtualization, Cloud Platforms, Active Directory, and Group Policy
- Plan and execute projects with effective time management and organizational skills
- Perform local and cloud server migrations, including Microsoft Office 365 migrations
- Assist Security Engineers with compliance, risk assessments, and business continuity planning
- Troubleshoot networks (routers, firewalls, switches, cabling) and conduct wireless network assessments, design, and heat mapping
- Collaborate with the Technical Account Management team on Sales Engineering requests
Skills You’ll Need:
- Minimum 3 years of experience in Managed Services and/or IT Consulting
- Certifications from Microsoft, CompTIA, or Cisco or the ability to obtain in 90 days
- Proficiency with RMM tools, backup solutions, and ticketing systems
- Strong Windows Server/Workstation installation, configuration, and troubleshooting skills, along with UTM/router/switching/wireless experience
- Excellent customer service skills
- Strong communication, troubleshooting, problem-solving, and organizational skills, including accurate time entry and documentation
Next Steps:
- Quick apply with your resume here OR
- Get a head start on our application and aptitude testing process here:
https://www.ondemandassessment.com/link/index/JB-PBK0SDXAF?u=1110981
Salary : $85,000 - $100,000