Volunteer Coordinator

About Tedford Housing

Tedford Housing is the southern midcoast region’s sole provider of homelessness prevention services and emergency shelter. Based in Brunswick and serving primarily Sagadahoc, Lincoln, and Cumberland counties since 1987, Tedford is preparing to relocate its shelter programs and administration to a new expanded facility in late 2025. Tedford Housing is committed to developing an inclusive culture in which every person feels supported and can thrive regardless of their identities or role. The Volunteer Coordinator will be an important member of the agency’s leadership team as we work to serve more of the unmet need in an increasingly diverse region.

Position Overview

Tedford is seeking a dedicated and passionate Volunteer Coordinator to foster vibrant and inclusive volunteer opportunities which will allow people in our community to interact with our programs and clients. The Volunteer Coordinator will play a crucial role in supporting Tedford Housing's mission by managing all aspects of the organization’s volunteer programs, including recruitment, training, and management of volunteers, as well as maintaining relationships with volunteers and ensuring their skills and availability match appropriate opportunities within the organization. They will also work to develop strategies to attract new volunteers and promote volunteer engagement. The Volunteer Coordinator will work closely with staff and volunteers to enhance the organization's volunteer programs, including managing the flow of in-kind contributions and ensuring that donated household items are utilized efficiently for clients and the overall success of our services.

This position reports to the Director of Administration, with close collaboration with the Development & Communications Associate and the entire administrative time. 

This is a full-time, benefitted position (32 hours/wk) with flexible working hours between 8am to 4pm, and includes the possibility of working remotely at times. Includes occasional evenings and weekends.

Key Responsibilities

Volunteer Coordination

• Recruitment & Engagement: Recruit, screen, orient, train and match volunteers with appropriate opportunities. Assist with implementation of volunteer recruitment initiatives, including representing Tedford Housing at community events and volunteer fairs. Collaborate with program staff to create and maintain accurate, up-to-date descriptions for all volunteer opportunities.
• Orientation & Training: Develop and conduct volunteer orientation and training to ensure volunteers are well-prepared for their roles.
• Scheduling & Supervision: Manage volunteer schedules and provide ongoing support to ensure that volunteers are fulfilling their commitments.
• Database Entry: Record and report all volunteer time into Tedford’s online donor database. Maintain individual files on all volunteers, ensuring required documentation is complete, accurate and on file.
• Recognition & Retention: In conjunction with development and administrative staff, help organize and create volunteer appreciation events and communications to acknowledge the valuable contributions of volunteers.
• Volunteer Feedback: Gather feedback from volunteers to improve the volunteer experience and program effectiveness.

In-Kind Donations Oversight

• Donation Intake & Organization: Serve as main contact for all in-kind donations. Ensure that all in-kind contributions are properly recorded, inventoried, and stored.
• Distribution: Oversee donation storage room ensuring it is a well-stocked, organized, and clean space for clients and volunteers. Coordinate the distribution of in-kind donations with case management staff and volunteers.
• Partnerships & Outreach: In conjunction with development team, cultivate relationships with local businesses, individuals, and organizations to solicit in-kind donations.
• Communication & Reporting: Keep accurate records of donations and provide regular reports on in-kind contributions to the leadership team. Send acknowledgements to in-kind donors.

Collaboration & Additional Duties

• Work closely with Tedford Housing staff and external partners to ensure volunteer and in-kind donation activities align with the organization’s mission and goals.
• Participate in regular meetings with staff to discuss ongoing volunteer and donation needs, challenges, and opportunities for improvement.
• Provide Administrative support, including assistance with mailings, special projects and events, as needed.

Qualifications

Education

• Bachelor’s degree or equivalent experience in nonprofit administration, program management, community development, social work, or other related field.

Experience & Skills

• Two or more years of prior experience working with volunteers.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse groups, including clients, staff, community partners and volunteers.
• Strong organizational and time management abilities to manage multiple tasks and deadlines.
• Experience with database management and reporting tools, including Excel and donor databases similar to Little Green Light.
• Passion for community service and volunteerism.
• Flexible and adaptable to the evolving needs of the agency and the individuals served.

Working Conditions

• This position will usually work in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
• The Volunteer Coordinator will work a 32-hour week and may schedule their hours flexibly in cooperation with their supervisor.
• Access to car required and clean driving record as per employee handbook.
• Must be able to lift 25 pounds.

This is a 32-hour a week, benefitted position. The pay range is $26 to $27 an hour (~$43,265 -$44,925/yr), dependent upon experience.

Benefits include:

• 13 Paid Holidays
• 135 Hours of Accrued Paid Time Off in the first year
• Health Insurance – employer pays 100% for employee only coverage
• Dental Insurance – employer pays 100% for employee only coverage
• Vision Insurance – employer pays 100% for employee only coverage
• 100% Employer Paid Life and STD insurance
• Simple IRA retirement plan w/ 3% employer match after 6 months
• Access to professional development opportunities
• Mileage reimbursement at the federal rate

Application Process: Interested candidates should submit a cover letter and resume to info(a)tedfordhousing.org. Selected candidates will receive an email to set up a phone or in-person interview.

Commitment to Diversity, Equity and Inclusion:

Tedford Housing is committed to creating an inclusive workplace where diverse perspectives are valued, supported, and freely exchanged. We are committed to hiring staff that reflects Maine’s full range of identity and experience, and we actively seek and encourage individuals from traditionally underrepresented communities to apply. Tedford Housing provides all persons with equal employment opportunities without regard to race, color, religion, sex, national origin, familial status, sexual orientation, gender identity, handicap, age, or veteran status.

Job Type: Full-time

Pay: $26.00 - $27.00 per hour

Expected hours: 32 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Volunteer management: 2 years (Required)

Ability to Commute:

• Brunswick, ME 04011 (Required)

Work Location: In person

Salary : $43,265 - $44,925