What are the responsibilities and job description for the Customer Support Specialist position at Tejarat Shayan?
Company Description
Tejarat Shayan Company, established in 2020, is the B2B financial services arm of Tejarat Bank in Iran, specializing in Supply Chain Finance (SCF) through the "ecotam" platform. The company is part of the Technology and Innovation Holding Companies of Bank Tejarat, providing innovative infrastructure and solutions for corporate and commercial banking.
This is a full-time on-site role for a Customer Support Specialist at Tejarat Shayan in New York, NY. The Customer Support Specialist will be responsible for providing customer support, resolving technical issues, and ensuring customer satisfaction on a day-to-day basis.
- Customer Support and Technical Support skills
- Interpersonal Skills and Customer Satisfaction abilities
- Analytical Skills
- Excellent communication and problem-solving skills
- Prior experience in a customer-facing role
- Ability to work collaboratively in a team environment
- Bachelor's degree in Business, IT, or a related field