Netsuite Administrator

Job Description -

Duration: 6 months CTH Looking for a NetSuite CRM Administrator responsible for the management and administration of the NetSuite platform providing high quality and responsive customer support and delivery of business technical capabilities. This includes the daily operations of the platform, user requested enhancement and support.
Responsibilities
Primary point of contact to NetSuite Support, providing support with regards to all aspects of NetSuite
Train users on the NetSuite application, providing support to users and maintaining proper system access; and support end user technical requests.
Perform day to day operations, maintenance, projects, change requests, and support tasks for all NetSuite applications and the ecosystems
Plan, review, and revise feature configurations and customizations of NetSuite to meet evolving business and operational needs
Support requests for new/update/termination of users/roles, partners, and associated accounts/roles, workflow, design, maintenance, and troubleshooting.
Support NetSuite integration project efforts and be the liaison with NetSuite Support
Support end user requests for new saved searches, reports, KPIs and dashboards
Monitor end-user usage, daily system scripts, and track performance
Provide internal, ongoing system-technical support to users, including training and maintaining proper system access for all roles
Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc.
Maintain up-to-date knowledge of NetSuite functionality on new releases, customizations, and integrations
Responsible for the change management and release process for the NetSuite platform
Responsible for NetSuite data management which includes governance and control, security, and integrity
Manage user access accounts and requests in support of SOX and compliance requirements
Manage and work with the ticketing system in support of NetSuite related items
Minimum Qualifications (Requirements)
Minimum of bachelor s degree or equivalent work-related experience
3 years of Netsuite administration experience with an advanced understanding of the NetSuite platform
Experience performing business systems analysis
Can demonstrate experience with CRM and/or ERP systems
Experience assisting employees of varying levels of computer expertise; ability to clearly and concisely communicate technical information to staff of all levels of technical sophistication.
Ability to think logically and analyze technical information, including written manuals, computer/ equipment mechanisms and parts.
Preferred Qualifications
NetSuite certification