What are the responsibilities and job description for the Desktop Support position at TEKsystems?
*Description*
This position will support internal employees as well as medical professionals out in the field. The end user computing team works through three rotations 1. Imaging and deployments. 2. Ticket escalations from the service desk 3. In person deskside support for end users onsite. Candidates will need to have prior experience deploying images for new hires utilizing a deployment tool such as Intune, SCCM, or the MDT Toolkit. A clear understanding of the process and procedures that go into this aspect of the job will be important for any candidate to explain but also learn our clients processes if hired. They will also need experience supporting and troubleshooting incidents within the M365 suite. Network configuration and connectivity incidents will also be frequent in this role.
*Skills*
intune, microsoft, office 365, windows 11, Active directory, image management software, Hardware, Imaging, Deployment, servicenow, Desktop, Troubleshooting, software configuration, network connectivity, network support
*Additional Skills & Qualifications*
A strong candidate will also possess the ability to communicate effectively while documenting incidents in ServiceNow or directly with a team memeber. Candidates should be able to discuss their experience working on teams and/or projects, while also explaining the various processes and procedures that were in place in previous roles.
*Pay and Benefits*
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Columbia,Maryland.
*Application Deadline*
This position is anticipated to close on Apr 12, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position will support internal employees as well as medical professionals out in the field. The end user computing team works through three rotations 1. Imaging and deployments. 2. Ticket escalations from the service desk 3. In person deskside support for end users onsite. Candidates will need to have prior experience deploying images for new hires utilizing a deployment tool such as Intune, SCCM, or the MDT Toolkit. A clear understanding of the process and procedures that go into this aspect of the job will be important for any candidate to explain but also learn our clients processes if hired. They will also need experience supporting and troubleshooting incidents within the M365 suite. Network configuration and connectivity incidents will also be frequent in this role.
*Skills*
intune, microsoft, office 365, windows 11, Active directory, image management software, Hardware, Imaging, Deployment, servicenow, Desktop, Troubleshooting, software configuration, network connectivity, network support
*Additional Skills & Qualifications*
A strong candidate will also possess the ability to communicate effectively while documenting incidents in ServiceNow or directly with a team memeber. Candidates should be able to discuss their experience working on teams and/or projects, while also explaining the various processes and procedures that were in place in previous roles.
*Pay and Benefits*
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Columbia,Maryland.
*Application Deadline*
This position is anticipated to close on Apr 12, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $25 - $30
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