What are the responsibilities and job description for the Patient Scheduler position at TEKsystems?
My client, a reputable healthcare company is hiring for a *Remote Patient Scheduler*!
*Job Description:*
* The Patient Access Scheduler will be responsible for clerical and reception duties associated with patient scheduling and registration.
* The Patient Access Scheduler will handle a large volume of incoming calls and navigate between multiple systems to schedule with various departments.
* This person will be the first point of contact with patients and ensure their needs are met.
* This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.
* First point of contact interacting with patients over the phone or in person.
* Handles a high volume of incoming calls.
* Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
* Responds to questions and concerns and directs them to appropriate location or department.
* Provides on-going communication with clinical staff regarding real-time patient status.
* Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
* Multitasks between several different technology systems to complete functions.
* Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
* Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.
* Informs patients of possible co-pays and deductibles needs to be paid at the time of service and collects when possible
*Qualifications to Apply:*
* Must have one year of call center experience
* Must have some experience with medical terminology
*APPLY NOW!!!!*
*Pay and Benefits*
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Apr 29, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Job Description:*
* The Patient Access Scheduler will be responsible for clerical and reception duties associated with patient scheduling and registration.
* The Patient Access Scheduler will handle a large volume of incoming calls and navigate between multiple systems to schedule with various departments.
* This person will be the first point of contact with patients and ensure their needs are met.
* This person will be working in a fast-paced environment where they will be expected to display strong customer service and communication skills to properly assist patients.
* First point of contact interacting with patients over the phone or in person.
* Handles a high volume of incoming calls.
* Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols.
* Responds to questions and concerns and directs them to appropriate location or department.
* Provides on-going communication with clinical staff regarding real-time patient status.
* Collaborates with medical staff and their associates to optimize efficiency and effectiveness in scheduling.
* Multitasks between several different technology systems to complete functions.
* Collects and enters all necessary demographic, clinical, billing and insurance information from patients or responsible parties.
* Provides patient education by explaining preps and patient instructions for the scheduled procedure following scheduling protocols.
* Informs patients of possible co-pays and deductibles needs to be paid at the time of service and collects when possible
*Qualifications to Apply:*
* Must have one year of call center experience
* Must have some experience with medical terminology
*APPLY NOW!!!!*
*Pay and Benefits*
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position is anticipated to close on Apr 29, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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