What are the responsibilities and job description for the Social Media Community Content Specialist (2- 10 Hours A Week) position at TEKsystems?
****THIS POSITION IS FOR OFF HOURS AND WEEKENDS, 2-10 HOURS PER WEEK****
*Job Description*:
The Social Media Engagement Specialist is the front line of after-hours monitoring and community response across social media channels. The goal is to help our health plans build community, manage reputation, and increase brand support. This after-hours support includes monitoring our social channels, analyzing online conversations, responding as appropriate, and providing high-level reports on trends, sentiment, and engagement. Successful candidates will bring a deep understanding of social platforms and tools, stay current on trends in social media, and focus on best practices to build social engagement.
*Key Responsibilities:*
* Monitor social media channels after hours.
* Analyze online conversations and respond as appropriate.
* Provide high-level reports on trends, sentiment, and engagement.
* Stay current on social media trends and best practices.
* Build and manage community engagement.
*Additional Skills & Qualifications:*
* Degree in communications, marketing, or a related field.
* 5 years of communications experience with 1-3 years of digital communications experience.
* Demonstrated social media experience or equivalent combination of education and experience.
* 2 years of experience in social media monitoring, engagement, and community management.
* Ability to work flexible hours, including evenings and weekends.
* Expertise with social networking channels including LinkedIn, X (Twitter), Facebook, TikTok, Instagram, Threads, BlueSky, and other platforms such as Reddit.
* Proven track record of successfully monitoring and analyzing social media conversations.
* Familiarity with social media analytics tools and content management systems (e.g., Sprout Social, Hootsuite, etc.).
* Highly skilled in written and verbal communications.
* Ability to work independently and as a strong team player with excellent interpersonal skills.
* Demonstrated passion for social media, strong desire to seek out new tools, and think creatively.
* Experience with crisis management and issue escalation is a plus.
Please apply with an updated resume!
*Pay and Benefits*
The pay range for this position is $25.00 - $30.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Feb 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Job Description*:
The Social Media Engagement Specialist is the front line of after-hours monitoring and community response across social media channels. The goal is to help our health plans build community, manage reputation, and increase brand support. This after-hours support includes monitoring our social channels, analyzing online conversations, responding as appropriate, and providing high-level reports on trends, sentiment, and engagement. Successful candidates will bring a deep understanding of social platforms and tools, stay current on trends in social media, and focus on best practices to build social engagement.
*Key Responsibilities:*
* Monitor social media channels after hours.
* Analyze online conversations and respond as appropriate.
* Provide high-level reports on trends, sentiment, and engagement.
* Stay current on social media trends and best practices.
* Build and manage community engagement.
*Additional Skills & Qualifications:*
* Degree in communications, marketing, or a related field.
* 5 years of communications experience with 1-3 years of digital communications experience.
* Demonstrated social media experience or equivalent combination of education and experience.
* 2 years of experience in social media monitoring, engagement, and community management.
* Ability to work flexible hours, including evenings and weekends.
* Expertise with social networking channels including LinkedIn, X (Twitter), Facebook, TikTok, Instagram, Threads, BlueSky, and other platforms such as Reddit.
* Proven track record of successfully monitoring and analyzing social media conversations.
* Familiarity with social media analytics tools and content management systems (e.g., Sprout Social, Hootsuite, etc.).
* Highly skilled in written and verbal communications.
* Ability to work independently and as a strong team player with excellent interpersonal skills.
* Demonstrated passion for social media, strong desire to seek out new tools, and think creatively.
* Experience with crisis management and issue escalation is a plus.
Please apply with an updated resume!
*Pay and Benefits*
The pay range for this position is $25.00 - $30.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully remote position.
*Application Deadline*
This position will be accepting applications until Feb 7, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $25 - $30
