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Customer Service and Sales Representative

Telecommunications Sales Firm
Raleigh, NC Full Time
POSTED ON 12/5/2024 CLOSED ON 2/2/2025

What are the responsibilities and job description for the Customer Service and Sales Representative position at Telecommunications Sales Firm?

We are a leading business consultancy in Orlando and we are expanding our team to spearhead Verizon's 5G and wireless product and service rollout. We're committed to impacting product success by crafting personalized sales and communication strategies. Our partnership with Verizon underscores our dedication to client-centricity, promise delivery, and excellence.

Join us as a Customer Service and Sales Representative, a pivotal role interfacing directly with clients.

Customer Service and Sales Representative Responsibilities:

  • Engaging with current and potential Verizon customers, offering insights, resolving queries, and facilitating sales
  • Conducting engaging product presentations, tailoring solutions based on client needs
  • Nurturing client relationships for upselling opportunities and referrals
  • Providing comprehensive wireless product information and support
  • Addressing customer inquiries with professionalism and confidence, documenting interactions, and escalating issues as needed

The ideal Customer Service and Sales Representative:

  • Brings experience in customer service, sales, or client-focused roles
  • Embraces challenges with a proactive, "can-do" attitude
  • Values continuous personal and professional growth
  • Seeks a diverse, inclusive workplace that invests in its team
  • Prioritizes integrity, authenticity, and honesty in all interactions
  • Ensures quality results without compromising values
  • Excels in organization, time management, and teamwork or independent tasks

Join our dynamic team, where personal growth and client impact converge within a culture of diversity, integrity, and excellence.

Job Type: Full-time

Pay: $42,000.00 - $54,000.00 per year

Shift:

  • 8 hour shift

Work Location: In person

Salary : $42,000 - $54,000

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