What are the responsibilities and job description for the Technical Support Specialist position at Teleperformance-Turbo Tax?
Job Description:
We're seeking highly skilled individuals to join our team as Remote Customer Support Specialists. As a key member of our team, you'll be responsible for providing exceptional customer service and technical support.
Responsibilities:
- Deliver top-notch customer service via phone and chat
- Provide technical support and troubleshooting assistance
- Maintain a positive and professional attitude in all interactions
- Meet or exceed productivity goals and performance metrics
