What are the responsibilities and job description for the Adult Success Coach position at Tennessee Board of Regents (TBR)?
Title: Adult Success Coach
Employee Classification: Administrative Professional
Institution: Northeast State Community College
Department: Advising Resource Center
Salary: $41,512-$46,207, dependent on education and experience
Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
Reporting to the Director of Advising, the Adult Success Coach is responsible for monitoring, advising, registering, and coaching a caseload of nontraditional students to support academic success.
Job Duties
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.
Employee Classification: Administrative Professional
Institution: Northeast State Community College
Department: Advising Resource Center
Salary: $41,512-$46,207, dependent on education and experience
Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
Reporting to the Director of Advising, the Adult Success Coach is responsible for monitoring, advising, registering, and coaching a caseload of nontraditional students to support academic success.
Job Duties
- Provide proactive and individualized coaching for the assigned student population, leveraging social media and other digital communications to check in with students regularly and remind them of key deadlines and other important information
- Facilitate student recruitment, enrollment, and retention
- Provide academic advisement and registration assistance to assigned student population
- Assist students with academic planning for timely degree completion
- Assist students in accessing resources for academic, financial, and/or personal support
- Maintain a flexible schedule for student appointments, to include evening hours as needed
- Collaborate with faculty, student success, and academic support staff on the delivery of support services
- Promote visibility of coaching services through outreach to students and faculty
- Collaborate on individual student success strategies
- Supervise grant-funded mentors and assist them in developing strategies for mentee engagement
- Maintain appropriate grant records following grantor agency guidelines and State of Tennessee records retention requirements
- Collect and analyze grant project data
- Prepare institutional and grantor agency reports as required
- Participate in cross-training with other staff within the Student Success Division as appropriate
- Complete other assignments as directed by supervision
- Bachelor’s degree from an accredited institution and one year of postsecondary experience working with students for academic advising, registration, and/or other student services related to enrollment or retention.
- Associate degree from an accredited institution and three years of postsecondary student-facing experience working with students for academic advising, registration, and/or other student services related to enrollment or retention.
- Experience working with nontraditional community college students.
- Experience working with students for academic advising, registration, and/or other student services related to enrollment and/or retention.
- Grant management experience
- Experience with caseload management
- Conversational ability or fluency in a second language
- Technology Skills: MS Office skills, Word, Excel, Outlook; videoconferencing software; digital records management systems; general operating systems and data information systems
- Ability to communicate with individuals from a diverse range of backgrounds
- Written and verbal communication skills
- Travel is minimal to Northeast State locations and professional development conferences.
- Some night work will be required during peak advising/registration periods.
- This is a grant-funded position. Continued employment contingent on grant funding.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.
Salary : $41,512 - $46,207
