RECEPTIONIST

Position Announcement

Receptionist

The Tennessee College of Applied Technology-Memphis is accepting applications for the position of Receptionist for the main campus, located at 550 Alabama Avenue, Memphis TN 38105. This is a full-time position, Monday-Friday, 8:00 a.m.-4:00 p.m.

Minimum Qualifications:

· High school diploma or equivalent required. Technical diploma or associate’s degree preferred

· Three years of current office/post-secondary experience

· Excellent communication skills, both verbal and written.

· Proven experience in a customer service or administrative role preferred.

· Strong interpersonal skills and ability to interact professionally with diverse individuals.

· Proficiency in Microsoft Office Suite and basic office/computer equipment.

· Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.

· Attention to detail and accuracy in data entry and record-keeping.

· Knowledge of basic office procedures and protocols.

· Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities and Duties:

• Greeting and Directing Visitors: Welcome visitors to the college in a friendly and professional manner. Provide information and direct visitors to the appropriate departments or individuals.
• Answering Inquiries: Respond to inquiries from students, faculty, staff, and the public in person, over the phone, and via email. Provide accurate information or refer inquiries to the relevant personnel.
• Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Ensure that informational materials, brochures, and forms are readily available for visitors.
• Managing Incoming and Outgoing Communications: Receive and distribute incoming mail, emails, and phone calls. Assist with outgoing communications as directed by college staff.
• Scheduling Appointments: Coordinate appointments for students, faculty, and staff with college administrators or instructors. Maintain appointment schedules and ensure timely reminders.
• Assisting with Registration: Aid students with the registration process by providing information on course offerings, registration procedures, and deadlines. Assist with forms, paperwork, and online registration systems as needed.
• Providing Administrative Support: Assist college staff with administrative tasks such as data entry, filing, photocopying, and document preparation. Collaborate with other administrative personnel to ensure efficient office operations.
• Monitoring Access Control: Monitor access to college facilities and enforce security protocols as necessary. Issue visitor badges and maintain visitor logs as per college policies.
• Assisting with Special Events: Support the planning and execution of special events hosted by the college. Provide logistical support, assist with event setup and cleanup, and ensure a positive experience for attendees.
• Other duties as assigned by college staff

Salary: Commensurate with education and experience.

Application Deadline: Review of applications will begin immediately, and applications will be accepted until the position is filled.

Please complete the following steps to apply:

• Visit https://tcatmemphis.edu/about/jobs-and-employment
• Select "View Open Job Opportunities"
• Select "PageUp Job Postings"
• On the left pane menu, under college, select TCAT Memphis and follow the instructions

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Memphis, TN 38105 (Preferred)

Ability to Relocate:

• Memphis, TN 38105: Relocate before starting work (Preferred)

Work Location: In person