What are the responsibilities and job description for the Application Engineer for Biological Measurement Devices / Food Safety / Point-of-Care Testing position at Testo bioAnalytics GmbH?
Application Engineer for Biological Measurement Devices / Food Safety / Point-of-Care Testing
Sparta (USA)
partial Homeoffice
40 Hours
Immediately
apply now
Testo bioAnalytics, a dynamic startup within the Testo Group, is revolutionizing food safety with innovative microbiological testing solutions. Our cutting-edge system empowers industrial food manufacturers to conduct in-house sample testing, dramatically reducing turnaround times and minimizing the risk of product recalls. By delivering rapid results and data-driven insights, we help companies make informed decisions that enhance food safety and product quality.
Testo, headquartered in Germany, is a world market leader in the field of portable and stationary measurement technology. With approximately 3,900 employees worldwide, we research, develop, produce, and market innovative measurement solutions that drive industries forward.
Your tasks
We are looking for a skilled Application Engineer to join our U.S. team. In this role, you will be the product expert on our microbiological testing solutions, focusing on food manufacturing, food safety, and rapid microbiological methods. You will work closely with Sales Managers, Product Management, and customers to ensure successful implementation, training, and technical support for our cutting-edge food safety technology.
Your responsibilities will include training customers—both on-site and digitally—on system usage, sample collection, and result interpretation. You will provide technical expertise throughout the sales process, support customer validation studies, and assist with troubleshooting and system optimizations. As a key link between customers and internal teams, you will gather insights to contribute to product improvements and best practices.
This is an exciting opportunity to work with state-of-the-art microbiological technology and play a vital role in enhancing food safety and quality across the industry.
Key Responsibilities :
- Serve as the product expert – provide technical knowledge, answer customer inquiries, and troubleshoot device-related issues.
- Support sales efforts – assist Sales Managers in customer acquisition, technical consultations, and product demonstrations.
- Conduct training & onboarding – lead webinars, in-person training, and workshops to educate customers on system operation, sample collection, and result interpretation.
- Perform customer validations – develop test schedules, oversee testing, analyze results, and provide technical documentation.
- Provide on-site & remote support – travel to customer locations as needed for system installations and training.
- Develop technical resources – create FAQs, instructional videos, user guides, and other materials to support customers and internal teams.
- Gather customer insights – identify challenges, track feature requests, and relay feedback to Product Management to improve future product iterations.
- Assist with regulatory compliance – ensure system adherence to industry standards (e.g., ISO, HACCP, FSMA, FDA).
- Collaborate across teams – work closely with Sales, Product Management, R&D, and Marketing to align solutions with customer needs.
- Contribute to continuous improvement – identify opportunities to enhance product usability, training methods, and service efficiency.
Our benefits
I look forward to your application! Mr Thomas Jung
HR Business Partner
Phone : 49 7653 681-7711
Your profile
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Location
Testo bioAnalytics GmbH
40 White Lake Road
07871 N. J.
