Service Technician (m/f/d) for Biological Measurement Devices

Your tasks

We are looking for a skilled Service Technician to join our U.S. team, supporting the deployment and maintenance of our state-of-the-art microbiological testing solutions. In this role, you will be responsible for the installation, maintenance, and repair of advanced food safety testing equipment. You will provide hands-on technical support, troubleshoot issues, and ensure our customers receive the highest level of service.

This is an exciting opportunity to work with cutting-edge technology and contribute to the safety and quality of food manufacturing.

Key Responsibilities:

• Plan and implement service assignments efficiently.
• Provide excellent customer service and technical support, responding to inquiries via phone and email.
• Maintain accurate documentation of repairs and system installations.
• Install, commission, and test microbiological testing equipment.
• Perform routine maintenance, calibration, and repair of equipment to ensure optimal performance.
• Diagnose technical issues using advanced diagnostic tools and methodologies.
• Collaborate with internal teams to provide feedback on equipment performance and customer needs.
• Ensure compliance with safety regulations and company service protocols.

Qualifications and Experience

• Minimum of 5 years of experience as a technician, electrician, or mechanic with expertise in assembling or repairing analyzers or technical devices.
• Strong background in mechanical engineering and technical expertise in areas such as variable frequency drives, motors, and basic AC/DC systems.
• Strong troubleshooting and problem-solving skills with the ability to diagnose complex technical issues. Experience with diagnostic tools, calibration, and repair techniques for precision equipment.
• Proficiency in using hand and power tools safely and effectively.
• Ability to lift and transport heavy equipment.

Our benefits

• Challenging and dynamic: In our global company, you can look forward to an exciting and dynamic environment.
• Ideas and sense: Contribute your expertise – your input is valued and appreciated. The result of your work is products that protect the environment and health.
• Innovation start-up: Join an interdisciplinary start-up in the field of bio-analytical technologies.
• Team: Team spirit and leadership culture matter to us, and we invest heavily in both.
• Corporate culture: A supportive and innovative work environment with a strong focus on autonomy.
• Further development: Access to exclusive leadership programmes and career development opportunities.

Our benefits

Your profile

• Minimum of 3 years of experience as a technician, electrician, or mechanic with expertise in assembling or repairing analyzers or technical devices.
• Strong background in mechanical engineering and technical expertise in areas such as variable frequency drives, motors, and basic AC/DC systems.
• Strong troubleshooting and problem-solving skills with the ability to diagnose complex technical issues.Experience with diagnostic tools, calibration, and repair techniques for precision equipment.
• Proficiency in using hand and power tools safely and effectively.
• Ability to lift and transport heavy equipment, work in confined spaces, and perform physically demanding tasks.
• Flexibility and willingness to travel up to 50% across the U.S. and Canada.
• Independent and self-motivated with excellent communication and interpersonal skills.
• Familiarity with the metric system.