What are the responsibilities and job description for the Service Technician (m / f / d) for Biological Measurement Devices position at Testo bioAnalytics GmbH?
We are looking for a skilled Service Technician to join our U.S. team, supporting the deployment and maintenance of our state-of-the-art microbiological testing solutions. In this role, you will be responsible for the installation, maintenance, and repair of advanced food safety testing equipment. You will provide hands-on technical support, troubleshoot issues, and ensure our customers receive the highest level of service.
This is an exciting opportunity to work with cutting-edge technology and contribute to the safety and quality of food manufacturing.
Key Responsibilities :
- Plan and implement service assignments efficiently.
- Provide excellent customer service and technical support, responding to inquiries via phone and email.
- Maintain accurate documentation of repairs and system installations.
- Install, commission, and test microbiological testing equipment.
- Perform routine maintenance, calibration, and repair of equipment to ensure optimal performance.
- Diagnose technical issues using advanced diagnostic tools and methodologies.
- Collaborate with internal teams to provide feedback on equipment performance and customer needs.
- Ensure compliance with safety regulations and company service protocols.
Qualifications and Experience
Industry standards (e.g. IEEE, NEMA)
Testo offers a competitive benefits package which includes the following : medical, dental, vision, life, disability, retirement savings with company contribution, paid PTO (holidays, vacation, sick, personal, and floating holidays), recognition programs, and much more!
Note : Medical, dental, vision and life plan effective date of hire.
