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Comptroller - Accounts Examiner (Accounts Examr III)

Texas Comptroller of Public Accounts
Austin, TX Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 3/20/2025
Applications must be filed at https://capps.taleo.net/careersection/ex/jobdetail.ftl?job= 00048231

If you have previously applied, there is no need to reapply. Your application is still being considered for this position.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.

About The Division

The Revenue Accounting Division is committed to service excellence to the taxpayers of Texas. To support this aim, our mission is to accurately and efficiently process payments, disburse taxpayer refunds and local tax revenues, collect monies due the state through an effective advanced collections program, administer various taxes and fees, and properly reconcile tax revenue funds.

Work involves examining records, tax reports, and documentation submitted by taxpayers and their representatives. Using a mainframe computer system and/or personal computer to code or run programs, inquire on taxpayer accounts, update files and data, or produce reports. Duties are performed in a team-oriented environment and are subject to tight deadlines. May be assigned as an individual or as a team member for special projects, as needed. Performs assigned work using a computer, as needed, located at their workstation in an open environment. Prepares reports accurately using word processing or spreadsheets and proofreads same for accuracy as assigned. We will prepare you for the role by pairing you with experienced staff for on- the-job training.

The candidate should be detail oriented, able to work independently and able to handle multiple projects simultaneously in a fast-paced processing environment. The ideal candidate will have excellent writing skills, computer proficiency, strong verbal, and written communication skills. The candidate must be able to work in a team environment, be adaptable to changing workplace demands and communicate effectively with internal and external customers and agency staff at all levels.

Agency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.

Qualifications

Minimum Qualifications

  • Graduation from an accredited college or university with a bachelor’s degree.
  • Two (2) years professional analytical or problem-solving experience.
  • Must be a proficient user of a computer in a Windows environment.
  • Must have good writing skills, including proper English grammar, spelling, and punctuation.

Preferred Qualifications

  • Graduation from an accredited college or university with a bachelor’s degree in accounting or business-related field.

Substitutions

  • One additional year of experience performing analytical or problem-solving experience work may substitute for thirty semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

Summary Of Physical Requirements

Employees are required to use their personal mobile phones as a part of 2 factor/multi factor authentication for accessing CPA systems securely. You will also receive critical/emergency calls/texts on your cell phone to ensure immediate communication.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties.It requires extensive computer, telephone, and client/customer contact.It requires the ability to bend, stoop, kneel, and reach as needed for filing and similar routine office duties.The job also requires normal cognitive abilities requiring the ability to learn, recall and apply certain practices and policies.It requires the stamina to maintain attention to detail despite interruptions.Marginal or corrected visual and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.This position may involve moving up to 25 pounds of office equipment/material on a limited basis.

In this role you will:

  • Independently s upports the section and/or division by performing research on taxpayer accounts, analyzing for proper disposition, and completing processing requirements accurately and efficiently within established turnaround times or deadlines.
  • Maintain current knowledge of assigned functions, policies, and procedures related to job duties and responsibilities.
  • Adheres to section procedures for tasks performed and prioritizes workload in accordance with those procedures.
  • The assigned tasks should be completed within established turnaround times and meet applicable production standards.
  • Examines taxpayer accounts to determine appropriate and complete action ensuring proper transactions are entered either on-line or via data entry to the tax processing systems.
  • Prepares documentation to justify actions and monitors accounts for completion and subsequent action.
  • Makes all necessary adjustments and follows up to ensure the taxpayer’s account reflects accurate information.
  • Provides accurate and complete information, verbally and in writing when communicating with taxpayers, co-workers, and other agency personnel.
  • Communicates in a clear and concise manner consistent with division and agency guidelines.
  • Follows all division and section policies and procedures, and verbal and written directions and instructions of supervisor and/or trainer to ensure assignments are reviewed, prioritized, and completed accurately.
  • Can be relied on to answer telephone and e-mails professionally within the prescribed time and update out-of-office messages on both as needed .
  • Attends and actively participates in meetings providing input on division business needs and objectives.
  • Performs other related duties as assigned.
  • Actively participates in agency and on-the-job training as scheduled and applies knowledge learned.

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office,

Military Crosswalk Guide .

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com , http://www.onetonline.org , https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Resumes will not be accepted in lieu of completed applications. The application must contain the necessary information in the work history for the applicant to qualify for the position.

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment .

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Job openings at Texas Comptroller of Public Accounts

Texas Comptroller of Public Accounts
Hired Organization Address Austin, TX Full Time
Applications must be filed at https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=0004 8241 Are you ready to grow...
Texas Comptroller of Public Accounts
Hired Organization Address Austin, TX Full Time
If you have previously applied, there is no need to reapply. You application is still being considered for this position...
Texas Comptroller of Public Accounts
Hired Organization Address Austin, TX Full Time
If you have previously applied, there is no need to reapply. You application is still being considered for this position...
Texas Comptroller of Public Accounts
Hired Organization Address Austin, TX Full Time
**Candidates are highly encouraged to officially apply through the company's application system at: https://capps.taleo....

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