TxDMV - VTR Registration Services Director

Flexible work location within the state of Texas may be considered for qualified candidates.

State Classification Title: Director II

SUBMISSION OF APPLICATION:

Your application should be complete and reflect all relevant education and experience. Omission of data can be the basis for disqualification; "See Resume" is not accepted in lieu of a completed online State of Texas application. Resumes may not be submitted in lieu of a completed State of Texas employment application but may be considered as additional supplemental information. The resume must include the employer’s name and dates of employment for relevant work experience to be considered by the hiring authority. To apply for this position, complete an on-line application through the Applicant Career Section or WorkInTexas. TxDMV does not accept paper applications.

Applicants who require accommodation for the interview process should contact Human Resources at 512-465-4043 when contacted to schedule an interview.

GENERAL DESCRIPTION

Our mission at the Texas Department of Motor Vehicles (TxDMV) is to serve, protect and advance the citizens and industries in the state with quality motor vehicle related services. We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.

Performs advanced managerial work assisting the Deputy Director and the Director of the Vehicle Titles and Registration (VTR) Division, Texas Department of Motor Vehicles (TxDMV), in the oversight of the statewide vehicle registration program. Utilizes high-level subject matter expertise to interpret and apply statutes, administrative rules, and agency policies pertaining to vehicle registration and associated programs. Focus given to organizing work, developing processes, and finding efficiency in transactional operations. Work involves reviewing policies, guidelines, procedures, rules and regulations, establishing priorities, standards, and best practices. Recommends, develops, and implements policies and procedures pertaining to vehicle registration, to meet TxDMV and division goals, strategies, and business initiatives. Serves as an agency subject matter expert and resource in matters involving vehicle registration. Collaborates with others to develop and present recommendations for the improvement of VTR procedures and work products to the VTR Division Director and Deputy Director. Provides leadership and manages professional and technical staff in Registration Services located throughout the state; assigns, supervises, reviews, and approves the work of others. Works with employees and external groups in the development of new information technology projects and the refinement of existing information technology programs. Work requires extensive contact with elected officials, other government agencies, high-level executives, business and trade groups, and private entities. Periodically provides training and presentations to outside groups. Work requires limited travel. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

• Oversees, manages, plans, assigns, reviews, and approves the work of staff in Registration Services.
• Stays abreast of and responds to state and federal laws, rules, and pending legislation that affect division responsibilities. Reviews proposed legislation and assists in directing the implementation of legislation affecting vehicle registration activities.
• Monitors the Registration Services budget and approves purchase requests and expenditures submitted by staff members.
• Represents the department at national, state, and local conferences and workshops concerning vehicle titling. Also represents the division at department meetings, legislative hearings, trials, and seminars.
• Represents the division in interaction with elected officials, other state agencies and jurisdictions, citizens, vendors, suppliers, the media, and divisional and non-divisional staff, supervisors and employees.
• Provides assistance to county tax assessor-collectors.
• Provides presentations and training to elected officials and industry groups as requested.
• Interprets and implements administrative policies and procedures. Oversees the ongoing maintenance of the Texas Motor Vehicle Registration Manual and various specialty license plate brochures, publications, and forms.
• Implements programs and coordinates initiatives for business process improvements. Identifies areas in need of change and makes recommendations to improve operations.
• Interprets and provides guidance and instruction to staff regarding agency policies and procedures; trains, coaches and instructs division employees on new procedures.
• Oversees, plans, develops and approves schedules, priorities, and standards for achieving goals.
• Makes recommendations for effective allocation and use of resources based on review of management reports.
• Analyzes correspondence from stakeholders, including industry, the public, and law enforcement, as well as reports and other materials related to administrative areas; coordinates with appropriate personnel to initiate proper action and response.
• Responsible for proper administration and disposition of division records.
• Assists in the development of new information technology projects and the refinement of existing information technology programs to ensure information technology systems and related technical support meet the division's needs.
• Accomplishes special projects.
• Required to attend work regularly and adhere to approved work hours in accordance with department policies and procedures.
• Will travel 25% of the time by plane and/or car.
• May include overnight travel.
• May require working extended hours and some evenings and weekends, as needed.
• Performs other job-related duties as assigned.

MINIMUM REQUIREMENTS

Education

• Bachelor’s degree from an accredited college or university or the U.S. equivalency thereof

Experience

• Six (6) years’ experience in motor vehicle program activities, including vehicle titles and registration programs, compliance or regulatory programs, and/or related field
• Four (4) years managerial/supervisory experience.
• Additional work experience may substitute for the bachelor’s degree on a year for year basis.

Preferred

• Six years of demonstrated management/supervisory experience.
• Experience working with external partners, stakeholders, and government officials.
• Experience working on special projects and assignments.
• Knowledge, understanding, and/or experience working on a cross-functional team.

ADDITIONAL INFORMATION

BENEFITS:

The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include:

QUALIFIED EMPLOYER

In addition, the Texas Department of Motor Vehicles is considered a qualified employer for the Department of Education’s Public Student Loan Forgiveness (PSLF) program.

REGISTRATION, CERTIFICATION AND/OR LICENSURE

A valid Class "C" driver's license is required. If not currently a Texas resident, must obtain a Texas Driver's License within ninety (90) days after entering Texas as a new resident. A satisfactory driving record is required for operating state or personal vehicles to conduct department business.

JOB OFFER AND CONTINUATION OF EMPLOYMENT IS CONTINGENT UPON:

• Proof of education and experience listed on the application.

• Eligibility to work in the United States.

• Satisfactory results from a pre-employment criminal history background check and driver’s record check.

• Compliance with Selective Service registration for males ages 18-25.

MILITARY:

If selected for the position the following must be provided for proof for military employment preference:

• Veteran must provide form DD214

• Surviving Spouse or Orphan must provide DD1300 or DD214.

Military Occupational Specialty (MOS) codes that may correspond to the state classification title for this position are listed on the State Auditor’s Office Job Descriptions; click on the occupational category for the position. Additional MOS can be found in the State Auditor’s Office Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information.

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

The Texas Department of Motor Vehicles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, pregnancy, disability, military status, age, or any other characteristic protected by federal or state law. The TxDMV provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other accommodation, please contact the Human Resources office for assistance on 512-465-4043.