Data Services Associate Director

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Brief Job Description:

The Associate Director oversees, trains, evaluates, and manages highly specialized Data Services staff who are the subject matter experts (SME) for BHS in relation to data analysis and performance measures. The Associate Director oversees functions that include consulting, advising, and collaborating with BHS staff and executive leadership on reporting, performance measures and program evaluation, including legislative responses on exceptional items and bill analyses of legislation proposed by the Texas Legislature.

Performs other duties as assigned.

Essential Job Functions (EJFs):

EFJ1. Associate Director manages data and program specialist staff members. Plans, assigns, and sets priorities with work assignments and legislative driven efforts. Ensures development of ad-hoc and statics data reports in timely manner. Ensures policy and procedures are adhered to by staff, in addition to peer review and quality of work product. Establishes team's goals and objectives in conjunction with developing guidelines, procedures, and standards to ensure an effective, efficient, and accountable delivery system for the Data Services team. Serves as subject matter expert for developing and integrating new methods and procedures in the system. Ensures use of the correct tools (SAS, Tableau, Business Objects, Oracle), data warehouses and systems to assist program staff and senior leadership with mental health and substance abuse data analysis products. 30%

EJF2. Reviews and oversees the complex analysis and interpretation of data to ensure the integrity of all division and agency information within BHS. Assesses and analyzes data needs by taking feedback from stakeholders and soliciting feedback from the program staff to reports and information are appropriate for both internal and external customers which may include BHS staff and executive leadership, external stakeholders, and the Texas Legislature. Makes recommendations to internal stakeholders, program staff and upper management including the Director regarding data related improvements and delivery modes. 20%

EJF3. Manages and trains Data Services Team Staff on SAS and other analytical tools to support ad-hoc and routine data requests for BHS. Reviews data for inconsistencies or anomalies that impact analytical results. Trains staff and other members of the team how to organize findings and read data collected through multiple sources. Generates and reviews documentation on reporting impacts of database changes or refinements. 20%

EJF4. Manages back-end data queries and transformation processes in support of Tableau dashboard development. Interprets new and changing business requirements to determine the impact of enhancements or database changes to support the new program requirements. Provides oversight for analytical and data-driven decision-making support for key projects. Supports reporting and performance monitoring for different stakeholders using data drawn from diverse sources. 20%

EJF5. Supervises the work of Data Services team members. Performs related work as assigned. 10%

Knowledge, Skills and Abilities (KSAs):

Ability to complete milestones and work toward multiple deadlines simultaneously

Excellent multitasking skills and task management strategies

Interpersonal and customer service skills necessary for meeting with stakeholders

Strong computer skills and ability to use necessary databases and software

Confident in decision making and the ability to explain processes or choices as needed

Experience working with sensitive confidential information

Collaborative, self-motivated, able to plan and manage time effectively

Skill working with the legislature, including bill analysis and/or Legislative Budget Board (LBB) measures

Ability to organize and manage highly technical staff members

Registrations, Licensure Requirements or Certifications:

None

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form