What are the responsibilities and job description for the Clerk Mental Health Billing [1073] position at Texas Panhandle Centers?
Job Description
Job Description
Position : Clerk Mental Health Billing [1073]
Program : Amarillo, Texas – Mental Health Provider Billing
Salary : $15.66 / hr. - $16.55 / hr.
Shift available : Full-time
Essential duties and responsibilities :
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Responsible for waiver program billing
Responsible for processing / posting payments and denials
Responsible for obtaining / entering prior authorizations and renewals
Responsible for reconciling reports as requested
Will train / participate with implementation team for new EHR system
Assist the Information Technology department with help-desk support as needed
Adheres to TPC Business Code of Conduct and reports concerns if ethical and / or business standards defined in the code are compromised
Required qualifications to be successful in the job :
Either a high school diploma or GED
One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE)
One (1) year clerical experience
Proven experience in a customer support role
Proficient with Microsoft Office applications
Excellent interpersonal, communication and customer services skills required
Attention to detail is critical
Strong written, verbal and organization skills
Must have a valid Texas driver’s license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job :
Six (6) months billing experience
Previous experience with Behavioral Health billing specific to prior authorizations and appealing denials
Proven experience in a customer support role
Proficient with Microsoft Office applications
Excellent interpersonal, communication and customer services skills required
Attention to detail is critical
Strong written, verbal and organization skills
At TPC, passion and meaningful work is rewarded! We offer employees :
Click here for TPC’s FY2025 Summary of Benefits
Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
Employer paid life insurance (1.5 times employee’s salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
Paid time off – PTO accrual, Holidays
One(1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
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