What are the responsibilities and job description for the Clerk Mental Health Billing [1073] position at Texas Panhandle Mental Health?
Position: Clerk Mental Health Billing [1073]
Program: Amarillo, Texas – Mental Health Provider Billing
Salary: $15.66/hr. - $16.55/hr.
Shift available: Full-time
Essential duties and responsibilities:
- Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
- Responsible for waiver program billing
- Responsible for processing/posting payments and denials
- Responsible for obtaining/entering prior authorizations and renewals
- Responsible for reconciling reports as requested
- Will train/participate with implementation team for new EHR system
- Assist the Information Technology department with help-desk support as needed
- Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
- Either a high school diploma or GED
- One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE)
- One (1) year clerical experience
- Proven experience in a customer support role
- Proficient with Microsoft Office applications
- Excellent interpersonal, communication and customer services skills required
- Attention to detail is critical
- Strong written, verbal and organization skills
- Must have a valid Texas driver’s license and be insurable under agency vehicle policy
- Must be 18 years of age or older
Preferred qualifications to be successful in the job:
- Six (6) months billing experience
- Previous experience with Behavioral Health billing specific to prior authorizations and appealing denials
- Proven experience in a customer support role
- Proficient with Microsoft Office applications
- Excellent interpersonal, communication and customer services skills required
- Attention to detail is critical
- Strong written, verbal and organization skills
At TPC, passion and meaningful work is rewarded! We offer employees:
- Click here for TPC’s FY2025 Summary of Benefits
- Robust benefit offerings – Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
- Employer paid life insurance (1.5 times employee’s salary)
- Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee’s contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
- Paid time off – PTO accrual, Holidays
- One(1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
- Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
- 501(c)(3) designation – you can apply the for Public Service Student Loan Forgiveness
- Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
- Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Salary : $10 - $17
