Technical Training and Learning Excellence Manager

Technical Training and Learning Excellence Manager

Description

Position: Technical Training & Learning Excellence Manager

Location: New Orleans, LA

Job Summary:

Textron Systems is seeking a dynamic Technical Training & Learning Excellence Manager to lead the development and delivery of training programs, ensuring the workforce stays current with industry standards. This position will be instrumental in supporting the Production and Test departments, providing essential training in alignment with operational metrics, skills matrices and industry demands. The ideal candidate will be adept at building strong partnerships with third-party organizations to foster talent development and help meet the organization's evolving needs.

K ey Responsibilities:

Team Leadership: Manage and develop a training Team (e.g. training specialist(s), instructor(s), and On-The-Floor Trainer(s)) ensuring consistency and effectiveness in training delivery, including the design, development, implementation and evaluation of a Train-the-Trainer program to equip subject matter experts (SMEs) with effective instructional techniques.

LMS Management: Implement and maintain an LMS structure that aligns with business goals and ensures technical training compliance across the organization.

Training Development: Collaborate with SMEs to create, update and deliver engaging, high-quality in-person and online training, including Structured-On-the-Job Training (SOJT) administration.

Training Coordination: Ensure forecast and schedule instructor-led training sessions to maintain a well-trained and compliant workforce. Manage training schedules using internal tracking software.

Partnerships: Cultivate relationships with HR, community organizations, and external partners to enhance recruitment strategies and talent pipelines.

Certification/Qualification Collaboration: In close coordination with Quality and Manufacturing Production, monitor and ensure timely recertification of employees before training expiration, ensuring compliance with all technical requirements.

Cross-Functional Collaboration: Gain a working knowledge of all functions within the site to facilitate knowledge transfer and improve organizational processes. Provide technical guidance and support across the organization, ensuring alignment with existing policies and procedures.

Employee Training Records: Maintain comprehensive records both internal and external training, providing regular updates on training status to leadership.

Continuous Improvement: Work closely with SMEs to ensure course material remains relevant, accurate, and technically up to date.

Training Tools: Manage procurement of training materials, tools and equipment and classroom compliance hardware for New Orleans location(s), including practicum spaces.

Qualifications

Qualifications & Skills:

Education :

Associate degree in technical field or equivalent combination of education and experience. A bachelor's degree is a plus.

In lieu of an associate degree, at least (3) years of relevant experience in technical training, quality, or manufacturing development and deployment will be considered.

Experience :

Minimum (3) years of experience in a Quality Management System environment (i.e. ISO9001, AS91000), FAR, ITAR, as applicable.

At least (3) years of experience in training development and deployment.

At least (2) years of instructional coaching and developing internal trainers.

Proven experience with LMS systems and nuances of Adult Learning Principles, including content and curriculum development for Orientation and Onboarding experiences.

Proven ability to present and facilitate training sessions with clarity and impact.

Intermediate knowledge of Lean Manufacturing Principles and Sustainable Practices.

Skills :

Strong organizational skills, with the ability to balance competing tasks effectively.

Excellent verbal and written communication skills, engaging various audiences.

Strong ability to mentor and develop internal trainers.

Familiarity with Microsoft Office Suite, Oracle, QlikView, and SharePoint.

Basic knowledge of HTML programming and Open AI.

Preferred :

An inquiring mind and passion for learning.

Experience with hands-on administration of Cornerstone and Brainshark platforms.

Six Sigma Green Belt or Black Belt certification is a plus.

Ability to travel occasionally to support training efforts.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Recruiting Company: Textron Systems

Primary Location: US-Louisiana-New Orleans

Job Function: Manufacturing

Schedule: Full-time

Job Level: Manager with Direct Reports

Job Type: Experienced

Shift: First Shift

Relocation: Unavailable

Job Posting: 03/17/2025, 10:19:37 AM

Job Number: 330802