What are the responsibilities and job description for the Zipline Canopy Tour Guide (age 18+) position at The Adventure Center of Asheville?
Zipline Canopy Tour Guides assist Adventure Center of Asheville guests taking our Zipline Canopy Tour. You’ll work as part of a professional but fun-loving team of folks who enjoy working outdoors and helping diverse individuals meet new challenges and face their fears.
Zipline Canopy Guides must:
- Provide exemplary guest service to all guests visiting the Adventure Center of Asheville
- Operate canopy tour in accordance with ACA and industry standards
- Work with co-rangers to facilitate canopy tours in a safe and professional manner
- Complete daily inspection of course facilities and equipment and submit reports on time
- Fit harnesses and helmets correctly during gear-up and supervise the use of all personal safety equipment during tour
- Conduct participant ground school and assess each guest’s ability to complete tour
- Engage guests with interpretative information about local ecology and area history during tours
- Respond promptly to any emergency or rescue situations that may arise
- Help to maintain Adventure Center of Asheville facilities and equipment
- Attend ongoing inservice trainings and staff meetings
Qualifications:
Experience in the outdoor industry preferred but not necessary. What is most important is that you enjoy working with people!
- High school diploma or GED required
- Must be at least 18 years of age and eligible to work in the United States
- Excellent guest service and communication skills
- Ability to work well as part of a team
- Capable of providing leadership and helpful guidance to guests
- Current certification in First Aid and CPR, or ability to obtain before first day of work
- Must pass initial ranger training and maintain skills to satisfaction of supervisor
- Risk management experience and understanding of risk reduction strategies
- Comfortable speaking in front of large groups
- Willingness to work weekends, holidays, long hours, and irregular shifts
Physical Requirements:
- Ability to work at heights of up to 80 feet and in all weather conditions
- Ability to stand for long periods of time
- Must be able to lift 50 lbs
Dates of Employment/Remuneration: Trainings will occur in Spring and early Summer. Full-time and part-time seasonal positions available March – August and June – August, with the possibility to extend the contract through the Winter. Hourly wages DOE. Additionally, there are several perks that come along with working for the Wildwater family and name, such as free or heavily discounted zipline and/or rafting trips at our other locations. Staff can also receive pro deals and free or discounted rates for passes with industry partners. And we offer the opportunity to cross-train to other adventure activities to develop yourself as an outdoor professional.
CONTACT:
Chad Clark, AZCA Manager
manager@adventurecenterofasheville.com
