What are the responsibilities and job description for the Customer Experience Specialist position at The Arc Central Chesapeake Region?
About The Role
- Provide exceptional customer service and technical support to stakeholders via phone, email, and tickets.
- Develop and maintain strong relationships with stakeholders, fostering open communication and trust.
- Work collaboratively with the Self-Directed Services team to resolve issues and provide efficient solutions.
- Perform general administrative tasks, including data entry and record-keeping.
