What are the responsibilities and job description for the Chief Operations Officer position at The ARC of Greater New Orleans?

Are you looking for a career that makes a difference in your local community Join us at the Arc of Greater New Orleans! We are searching for an experienced operations leader from the nonprofit world to help drive continued excellence at the ARC of Greater New Orleans.

Position Overview

The Chief Operations Officer will be responsible for the nonprogrammatic based team of the ARC of Greater New Orleans. This role will manage all administrative and businessfocused operations of the agency and will report to the Executive Director. This role is directly responsible for managing a team of departmental leaders aimed at maximizing efficiency regarding daily quarterly and annual processes and developing an industryleading approach to operations management in the IDD nonprofit sector.

Essential Job Functions

Day to day oversight of finance facilities fleet management including the Louisiana Department of Transportation and Development (DOTD) regulations STARRS and Samsara and Human Resources
Participate in organizational strategic planning regarding the future outlook of the ARC of Greater New Orleans
Oversee the annual budget process including forecasting and financial risk management for the agency
Assist with developing a wellstructured performance management process and focusing intently on employee development and engagement
Develop systems for reporting and data analysis to guide informed decision making across the agency
Assist with and oversee all annual financial and regulatory audits required from our governing bodies
Understand create and implement policies and Standard Operating Procedures (SOP) in alignment with regulatory bodies including Center for Medicaid and Medicaid Services (CMS) Louisiana Department of Health (LDH) and the Commission on Accreditation of Rehabilitation Facilities (CARF)
Execute process improvement to increase efficiencies through electronic workflows and software leading to a digitization of the agencys processes

Competencies

Teamwork

Responsibility

Commercial Awareness

Decision Making

Effective Communication

Integrity

Result Orientation

ProblemSolving

Education / Experience Requirements

3 years of prior experience working with or communicating with local governing boards and organizational board of directors

5 years of organizational leadership in a senior capacity required

5 years of nonprofit experience preferably in the IDD sector

3 years of working with Medicaid and Medicaid regulations required including billing relationship management and process improvement preferred

Bachelors degree in business administration finance or another business discipline required Masters degree preferred

Prior fundraising or business development experience preferred

Preferred Skills

Agile thinker able to anticipate trends and convey the consequences as they pertain to the ARC of Greater New Orleans

Ability to effectively build the organization and staff capacity for a top notch workforce with processes that run smoothly

Deep understanding of financial principles as they pertain to business and financial acumen including advising executivelevel teams on financial decision with reaching impact

Effective communicator with the ability to promote crosscommunication between departments and teams to break out of silos

Disclaimer :

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.

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