Director of Operations (DoD)

Job Details

Description

KEY RESPONSIBILITIES:

• Manage the overall military move operations to ensure safety, quality, & profitability goals are exceeded.
• Implement a continuous improvement culture to increase efficiencies and improve performance.
• Ensure personnel are trained in standardized workflows and are technically competent and customer-focused.
• Investigate, plan, and implement transport methods that are strategically effective and relevant and meet the needs of DoD customers.
• Monitors and tracks all Military orders from receipt of shipment to the completion of pick up.
• Ensure compliance with all Federally Regulated DOT standards and exceed all enterprise safety goals.
• Ensure that paperwork procedures are implemented for accurate and timely billing of all work performed.
• Lead weekly dock meetings or any other recurring training as mandated by Armstrong senior management.
• Serve as the liaison for contractors for all safety, financial, quality, or operational concerns.
• Act in accordance with Armstrong DNA at all times, leading by example for our departments and crews.
  
  

Minimum Qualifications

• Bachelor’s degree or equivalent industry experience.
• Two (2) to Five (5) years of Transportation/Warehousing leadership experience.
• Prior experience in military move management preferred.
• Proven leadership and management skills.
• Knowledge of sales, operations, and customer service.
• Knowledge of operational and quality reporting systems and ability to analyze data.
• Proven communication, strategic thinking, and leadership skills.
• Strong problem-solving ability and analytical skills, including root cause analysis.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift products and supplies, up to 25 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.