What are the responsibilities and job description for the Fine Dining Server position at The Avery Hotel & Brasserie?
Job Title: Server
Reports to: Executive Chef, Restaurant GM, Hotel GM
Job summary:
Provide an exceptional guest experience through product knowledge, presenting selections on food and beverage while maintaining dining room ambiance per The Avery standards.
Essential Duties and Responsibilities:
- Prepares room for dining by maintaining cleanliness of table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
- Checks inventory levels and restocking items to ensure sufficient supply throughout the day, utilizing inventory efficiently to limit waste
- Assists guests in food and beverage selection by offering cocktails or other beverages, describing special offerings or menu changes, suggesting appetizers or specific courses, identifying appropriate wine pairings, answering food preparation questions
- Adheres to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests.
- Relays orders to bar and kitchen as appropriate by recording guest selections, identifying any special requests and keying orders into POS
- Serves orders by picking up and delivering choices to the appropriate member or guest, delivering accompaniments, providing garnishes, ensuring that all orders meet proper presentation and quality standards
- Ensures an enjoyable dining experience by inquiring as to member or guest satisfaction, anticipates additional needs or further requests, suggest dessert, aperitif or coffee
- Maintains table settings by removing courses as completed, replacing utensils as needed, refilling beverages
- Obtains revenue by totaling charges, issuing bill and collecting payment
- Ensures smooth dining room operation by maintaining a clean and orderly food and beverage area, removing trash throughout the day, assisting bussers by stocking workstations and bussing or resetting tables as needed as well as informing kitchen staff (and management as needed) of special requests and supply shortages
- Maintains familiarity with food and beverage offerings in order to impart knowledge to guests
- Attends pre-shift “line-ups” in order to be aware of events, large parties and reservations that may affect the food and beverage operation
Minimum Qualifications and Skill Requirements:
- High school diploma or equivalent experience preferred
- Two years of experience in a fast-paced, food service environment preferred
- Must be of legal age to sell and serve alcoholic beverages with proof of TIPS or ServSafe certification
- Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently
- Experience handling cash and credit card transactions
- Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology
- Ability to use equipment including: toaster, coffee maker and drink dispenser
- Effective communication skills (written and oral), strong interpersonal and customer service skills
- Basic math skills and ability to operate: calculator, cash register and/or point of sale system
NOTE:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
Due to the nature of the hospitality business operating irregular hours, seven days a week, no set work schedule is guaranteed. Schedules are subject to modification based on business volume and demand.
Job Types: Full-time, Part-time
Pay: From $3.35 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Restaurant type:
- Bar
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Boise, ID 83702: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant experience (Required)
Work Location: In person
Salary : $3