What are the responsibilities and job description for the Rental Specialist position at The Camera Exchange?
We are looking for a Rental Agent with some camera knowledge or experience to provide excellent customer service and effectively process equipment rentals. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Coordinating orders
- Organizing orders
- Maintenance of gear
- Following procedures
- Excellent customer service skills
- Checking in & out of equipment
- Reviewing & evaluating equipment
- Cleaning equipmentHandling complex orders
- Answering Photography questions
- Camera knowledge and understanding preferred
- Greet and direct customers
- Answer customers’ questions about specific products/services
- Ensure the department is clean and organized
- Manage returns of rentals
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Detail oriented
- Understanding and knowledge of Camera Equipment
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school diploma
- BSc in Marketing or related field is a plus
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Photography: 3 years (Required)
Work Location: In person
Salary : $12 - $15