What are the responsibilities and job description for the Honda Sales Manager position at The CAR Group (Norm Reeves)?
Location: North Richland Hills, TX |Type: Full Time
As a Sales Manager, you’re one of the most crucial team members at Norm Reeves Honda North Richland Hills, TX. The Sales Manager has the opportunity to lead a sales team and create an exceptional experience for every guest. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great opportunity for an energetic and proactive person to catapult your career with us!
What You’ll Do
As a Sales Manager, you’re one of the most crucial team members at Norm Reeves Honda North Richland Hills, TX. The Sales Manager has the opportunity to lead a sales team and create an exceptional experience for every guest. This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great opportunity for an energetic and proactive person to catapult your career with us!
What You’ll Do
- Hires, trains, supervises and monitors the performance of the sales associates
- Meets with sales team (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
- The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.
- Oversee all activities occurring in the vehicle showroom
- Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
- Set sales goals, track progress, and lead team to achieve and exceed those quotas
- Support sales team to set realistic and aggressive monthly targets and support deal closure and approval
- Handle retail related concerns and coordinate with salespeople to close vehicle purchase deals
- Respond to customer complaints and ensure highest level of customer satisfaction
- Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
- Step in to answer customer questions and issues when required
- Coordinate and lead all regular sales meetings with the sales staff to plan and implement sales
- Develop and manage a CRM platform to retain customers and seek out new prospective sales
- Anticipate sales and expenses goals monthly and annually and prepare departmental operating budget
- Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.
- Recommend color, model and equipment based on inventory needs
- Review and monitor customer preference and operational records to focus automotive sales efforts
- Full time availability. You’ll also need to be at least 18 years old
- A valid driver’s license and acceptable driving record
- Proven track record with automotive retail sales
- Motivating team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Strong organization, closing ability, and follow-up skills
