What are the responsibilities and job description for the Operations Coordinator position at The Caregiving Company?
SUMMARY:
The Operations Coordinator role is a critical position within our company, responsible for assisting with strategic direction, maintaining a positive and productive culture, and assisting the Managing Director in overseeing all aspects of operations. We are seeking a talented professional who can work with integrity to achieve company goals. This position requires a strong background in operations management along with excellent interpersonal skills and a passion for driving business growth.
The Operations Coordinator will help The Caregiving Company achieve its mission of elevating the standards of caregiving by providing industry leading care from the best caregivers. The Operations Coordinator will be responsible for assisting in carrying out this vision on the local office level and will show equal value for clients and caregivers while holding fast to The Caregiving Company’s core values. The following values will be the standard for each office.
CORE VALUES:
Character: We do the right thing even when no one is looking. Attitude: We lift people up with positivity. Reach: We are always reaching toward the next step, goal, or task. Effort: We are disciplined to bring great effort everyday. Compassion: We love others with empathy and understanding. Others first: We seek to serve others before ourselves.
OUTCOMES AND RESULTS – SUCCESS IN THIS POSITION WILL RESULT IN:
- A profitable local office that has strong relationships within the community, families served and with the VA and local hospital systems.
- Frequent hires of high quality caregivers who agree with the above core values and provide compassionate care for our clients and their families.
- Built out schedules for each client that prioritizes their unique needs and offers them consistent caregiving relationships.
MAJOR RESPONSIBILITIES AND ACTIVITIES:
- Overall office management by ensuring that a company's day-to-day operations run smoothly by managing the physical workspace and administrative and operational affairs.
- Support the Managing Director by coordinating and communicating with both clients and caregivers.
- Maintaining and updating an extensive schedule of care.
- Active in building and maintaining relationships with the local VA to support our veteran community with high quality in home care.
- Managing and scheduling 24/7 on call support by a member of the local office team.
- Licensure compliance if required by the state.
- Fulfills other duties as assigned by the The Caregiving Company’s Leadership Team.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND QUALIFICATIONS:
- Bachelor's degree preferred.
- 2 years of operational, business or organizational administration experience required.
- Excellent organizational, written and verbal communication, and interpersonal skills.
- Strong critical thinking, problem-solving, and analytical skills.
- Proficient experience using Microsoft Excel, Word, Google Suite, and cloud platforms.
- Ability to maintain strict confidentiality and communicate in a professional manner.
- Ability to coordinate and collaborate with all levels of The Caregiving Company’s employees from caregivers to corporate leadership.
- Proactive about industry changes, licensure compliance, & actively taking steps to solve potential problems before they arise.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $17 - $22
