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HIM Correspondence Specialist

the Chickasaw Nation
Ada, OK Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/14/2025

HIM Correspondence Specialist - 15866

Ada, OK | Health | Full Time

8:00AM-4:30PM - Mo Tu We Th Fr

Posted today | | Apply before January 27, 2025

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Description

We are currently looking for a Full Time HIM Correspondence Specialist to join our HIM Correspondence Team team located at the Chickasaw Nation Medical Center working 8:00AM-4:30PM - Mo Tu We Th Fr.
Summary:

Responsible for processing requests for release of health care information and performs a variety of clerical functions designed to ensure continuity of patient care.

Responsibilities:

  • Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served
  • Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations
  • Compiles, processes, and maintains medical records of patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements and performed in accordance with policy and procedure
  • Reviews patient information for completeness, accuracy and compliance with regulations
  • Reviews all requests to ensure legitimacy of the request by verifying that the requestor has a right of access to the information requested according to the state and federal regulations
  • Ensures that all requests are fully and accurately recorded in the departments computerized correspondence log and all applicable authorizations for release of healthcare information and FAX transmission sheets, when applicable, are appropriately completed and scanned into the patient’s medical record
  • Accurately accounts for all non-routine disclosures utilizing the appropriate procedure in the accounting for disclosures of patient protected information
  • Prepares monthly reports
  • Assists with orientation, special activities and training on specific procedures, tasks or equipment
  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Greets and engages with a smile
  • Determines needs, seeks positive experience and outcomes
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Maintains general upkeep of work area and maintains a safe environment
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Performs all other duties as assigned

Competencies:
Essential:

  • Able to follow instructions, both written and oral
  • Able to adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
  • Possess basic knowledge of medical terminology
  • Organizes work and assigned area logically and orderly
  • Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:

  • Must be familiar with the Microsoft Office Suite of products

Experience:

Nonessential:

  • 1 year directly related experience

Education:
Essential:

  • High School, GED or Equivalent

Credentials:
Essential:

  • Pass general background check
  • Standard Driver's License

Working Conditions:
Essential:

  • Pass pre-employment drug test
  • Frequently bend, kneel, stoop, push, reach
  • Frequently lift and or carry and or carry up to 10 lbs
  • Sometimes lift and or carry up to 25 lbs
  • Sitting up to 100% of shift

#IND

Job Type: Full-time

Work Location: In person

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