Outreach Liaison

Note: Please view the application instructions at the bottom of the post. We require both a resume and a cover letter.

Outreach Liaison - Job Description

Reports to: Program Director

The Outreach Liaison reports directly to the Program Director. The Outreach Liaison builds awareness in the community about The Children’s Storefront’s early childhood program and recruits families to participate.

The Outreach Liaison serves as an ambassador for The Children’s Storefront, engaging in outreach activities such as canvassing, tabling, leading info sessions, establishing partnerships, and attending community events in order to promote the program and connect with new families. They will build direct connections with caregivers and guide them through the process to register and sign up for sessions. The Outreach Liaison may also support ongoing engagement of families, including through conducting intakes and making follow-up calls to participants.

The Outreach Liaison schedule will typically be flexible, though it may include nights and weekends in order to accommodate family schedules and events. Exact schedules and responsibilities will be defined in consultation with the Program Director. This part-time role will be 14 hours each week. The Outreach Liaison must be based in New York City and will spend the majority of their time in Harlem.

Primary Responsibilities (In addition to other projects, as required)

Community Outreach

• The Outreach Liaison leads our efforts to bring our program to as many families as possible in the community.
• Engage in outreach activities – including tabling, canvassing, presentations, digital outreach, and other tactics – in order to boost attendance for all sessions
• Serve as an ambassador for The Children’s Storefront, sharing the value of our program with local caregivers and answering their questions
• Collaborate with Program Director to establish new partnerships with local community organizations, including hosting info sessions, meeting with professionals, and sharing information on program registration

Administrative Work

• The Outreach Liaison is responsible for the administrative work necessary in order to increase access to our high-quality, community-centered programming to families
• Maintain accurate, up-to-date calendar, inclusive of all required tasks, events, and meetings
• Complete data entry, including registering caregivers, updating profiles, and working within our database
• Support communications to caregivers, including follow-up after community events and outreach efforts, via email or phone
• Regularly run reports of newly registered caregivers to ensure they are able to engage in our program; serve as liaison and support as new families begin attending program
• Perform other duties as assigned, including occasional special projects related to the growth of the program

Supervision and Professional Growth

• The Outreach Liaison is responsible for maintaining strong performance in service to families.
• Prepare for and actively participate in both individual supervision with Program Director and team meetings
• Engage in reflective practice, raising challenges and questions to supervisors, seeking feedback, and pursuing professional development to ensure high-quality and culturally sensitive outreach to families
• Participate in mandatory trainings and meetings to build and maintain current knowledge base
• The Outreach Liaison contributes to a strong organizational culture that is manifested through intentional daily practices.
• Model an approach to work that demonstrates continuous learning, a desire to grow and improve, a community-centered and anti-racist practice, integrity, and dedication
• Develop respectful and cooperative relationships with all staff; address conflict with compassion and respect; seek to problem solve together when challenges arise
• Maintain an organizational mindset, always centering the needs of families and the community first and considering organizational and team needs when making decisions

QualificationsA minimum of a high school diploma or GED is required, along with at least one year of professional experience in community engagement work. Candidates must be bilingual (English/Spanish).

The Outreach Liaison should be a creative problem-solver, adaptive and flexible, and highly organized. We seek candidates who are self-motivated and are strategic in their time management. Candidates should be outgoing and get energy and joy from meeting new people and being out and about in the neighborhood. Above all, the Outreach Liaison should be deeply invested in the community and should approach their work with a passion for supporting families.

The Children’s Storefront serves a diverse and evolving neighborhood. The Outreach Liaison should view this as a source of strength, and should enjoy building authentic, trusting relationships with those who may hold identities or have lived experiences that differ from their own. Further, as an organization centering justice and racial equity, candidates must be committed to the ongoing individual work that anti-racist practice requires of us.

The Children’s Storefront recruits, employs, trains, compensates, and promotes team members without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.

Job Type: Part-time

Pay: $40.00 per hour

Benefits:

• Professional development assistance

Schedule:

• Evenings as needed
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• New York, NY (Required)

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person

Salary : $40