What are the responsibilities and job description for the Senior Portfolio Administrator - Loan Servicing position at The Community Preservation Corporation?
About Us
The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities and we strive to contribute to comprehensive neighborhood revitalization through our lending and partnerships. A nationally recognized leader in affordable housing finance, CPC has provided a consistent source of capital to underserved housing markets throughout New York State since our inception in 1974.
Today, CPC stands as the largest CDFI solely committed to investing in multifamily housing, having invested more than $15 billion to finance the creation and preservation of more than 230,000 units of quality housing in neighborhoods across New York State and beyond. CPC has a robust construction lending platform, a mortgage bank, and equity and impact investment platforms that focus on our three goals: Expanding Affordable Housing, Closing the Racial Wealth Gap and Investing in the Green Economy.
As a member of our team, you'll have the opportunity to work on impactful projects that make a real difference in people's lives. We're looking for talented individuals who are passionate about our mission and share our values of commitment, respect, excellence, accountability, and collaboration.
Role Summary
The Senior Portfolio Administrator will provide loan administration and servicing for a portfolio of multi-family, permanent loans, while providing superior customer service to both internal and external stakeholders and customers.
What You’ll Do
The Community Preservation Corporation is an Equal Opportunity Employer and all employment-related decisions including recruitment, selection, evaluation, promotion, compensation, training and termination are made without regard to race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status.
The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities and we strive to contribute to comprehensive neighborhood revitalization through our lending and partnerships. A nationally recognized leader in affordable housing finance, CPC has provided a consistent source of capital to underserved housing markets throughout New York State since our inception in 1974.
Today, CPC stands as the largest CDFI solely committed to investing in multifamily housing, having invested more than $15 billion to finance the creation and preservation of more than 230,000 units of quality housing in neighborhoods across New York State and beyond. CPC has a robust construction lending platform, a mortgage bank, and equity and impact investment platforms that focus on our three goals: Expanding Affordable Housing, Closing the Racial Wealth Gap and Investing in the Green Economy.
As a member of our team, you'll have the opportunity to work on impactful projects that make a real difference in people's lives. We're looking for talented individuals who are passionate about our mission and share our values of commitment, respect, excellence, accountability, and collaboration.
Role Summary
The Senior Portfolio Administrator will provide loan administration and servicing for a portfolio of multi-family, permanent loans, while providing superior customer service to both internal and external stakeholders and customers.
What You’ll Do
- Respond to borrower and field office queries.
- Set-up new loan files.
- Administer, monitor and ensure the integrity of loan data within the servicing system.
- Monitor loan payment changes and upcoming maturities for assigned portfolio.
- Monitor the status of property insurance and mortgage insurance premiums; obtain the appropriate supporting documentation; process escrow disbursements and update the servicing system.
- Perform periodic and ad hoc escrow analyses for assigned loan portfolio.
- Run UCC expiration query monthly, and file state and county UCC renewals prior to expiration for assigned loan portfolio.
- Monitor and process loan payoffs in accordance with CPC policies and procedures and investor criteria.
- Monitor monthly delinquencies for assigned portfolio.
- Process third party vendor payments.
- Review and approve (up to assigned limits) pay off letters and disbursement packages prepared by Portfolio Administrators.
- Assists in personnel management as directed.
- Train staff and implement individual development plans for employees, as directed.
- Perform other duties as assigned.
- BA/BS preferred, business related degree a plus
- 3-5 years direct or similar experience is preferred
- Strong attention to detail
- Strong time management skills with a respect for deadlines
- Proficiency in MS Excel and MS Word
- Proficiency with McCracken Strategy loan servicing system preferred
- Superior communication skills required.
- Competitive compensation
- 401(k) retirement plans with employer match
- Medical, dental, and vision benefits for employees and their dependents
- Commuter benefits
- PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability
- Tuition assistance program
- Two “work from anywhere” weeks per year
- Summer Fridays
- Collaborative working spaces
- Service days to support our communities
- Employee development and engagement events
- More about our offerings and culture here
The Community Preservation Corporation is an Equal Opportunity Employer and all employment-related decisions including recruitment, selection, evaluation, promotion, compensation, training and termination are made without regard to race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status.
Salary : $60,000 - $75,000
