Operations & Admin Assistant

Position: Operations and Admin Assistant

Location: Hybrid (Headquartered in Fort Lauderdale, FL)

Status: Full-time

Starts: Immediately

Are you organized, detail-oriented, and looking to grow your career in a dynamic agency environment? Join The Concept Agency, where you'll support our operations and assist senior leadership in driving our business forward.

The Concept Agency is a forward-thinking marketing and branding firm dedicated to creating impactful strategies and creative solutions. Our team collaborates with a diverse range of clients to help them achieve their goals and stand out in the market.

We are looking for an Operations and Admin Assistant to provide crucial support to our CEO and Operations Director. You will be responsible for a variety of tasks to ensure our operations run smoothly and efficiently. Your responsibilities will include:

• Client Onboarding: Assisting with the onboarding process for new clients, including preparing and managing invoices.
• Administrative Support: Providing general administrative support to the CEO and Operations Director, ensuring smooth day-to-day operations.
• HR Support: Assisting with HR functions, including maintaining company policies and supporting recruitment and onboarding processes.
• Project Coordination: Helping coordinate client projects, ensuring timelines are met and communication flows smoothly.
• Project Management Software: Entering and managing key information in our project management tool, Monday.com.
• Reporting and Presentations: Preparing comprehensive reports and presentations for internal and client meetings.
• Scheduling: Coordinating and scheduling meetings, calls, and other engagements for senior leadership and the team.
• Quality Assurance: Reviewing documents and project deliverables to ensure they meet the agency’s standards.
• Issue Resolution: Identifying potential administrative or operational issues and working proactively to resolve them.
• Continuous Improvement: Contributing to the development of internal processes to improve efficiency and productivity.

• At least 1 year of experience in an administrative or operations support role.
• Proficiency with project management software, preferably Monday.com.
• Agency experience is a plus, including internships.
• Marketing experience or education is beneficial but not required.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Detail-oriented with the ability to manage multiple tasks simultaneously.
• Comfortable working in a hybrid environment, with 2-3 days per week in our Boca Raton office.

The Concept Agency is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.