Office Manager

Join Our Team: Office Manager Wanted at American Leak Detection!

Job Title: Office Manager

Company Name: American Leak Detection

Pay Range: $20 - $30 per hour

Industry: Plumbing (Residential, Commercial, Industrial, Government or Federal)

Location: 5421 Wrightsville Ave, Wilmington, NC 28403

Job Overview

We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will possess strong administrative skills and demonstrate exceptional phone etiquette, ensuring a professional and efficient work environment. As the Office Manager, you will play a crucial role in supervising staff, managing office resources, and maintaining effective communication with vendors and clients.

Service Titan experience is a plus. Proficiency in Excel, Teams, Email, QuickBooks Online, and Adobe E-sign is preferred.

Who We Are

American Leak Detection is the industry leader in accurate, non-destructive leak detection. We provide professional services for residential, commercial, industrial, and government clients, specializing in pinpointing leaks in plumbing, pools, and irrigation systems. We pride ourselves on a family-oriented culture, career growth opportunities, and a commitment to providing top-tier service.

Key Responsibilities

• Oversee daily office operations, including scheduling and dispatching, to ensure smooth workflow.
• Manage front desk activities, including greeting visitors and handling incoming calls with professionalism.
• Supervise future administrative staff, providing guidance and support to enhance team performance.
• Coordinate vendor management processes, including negotiating contracts and maintaining relationships.
• Develop and manage office budgets, ensuring cost-effective use of resources.
• Implement training and development programs for staff to enhance skills and productivity.
• Maintain office supplies inventory and order necessary materials as needed.
• Ensure compliance with company policies and procedures while fostering a positive work environment.
  
  

Qualifications & Experience

• Proven experience in office management or administrative roles is preferred.
• Strong understanding of phone systems and excellent phone etiquette skills are essential.
• Experience in supervising teams and managing vendor relationships is advantageous.
• Proficiency in budgeting processes and training development is highly desirable.
• Familiarity with clerical duties and general office procedures is beneficial.
• Management: 3 years or equivalent (Required)
• Ability to commute
• Self-managed
  
  

Benefits

• 401(k)
• 401(k) matching
• Paid time off
• 8-hour shift
  
  

Job Type

• Full-time
• Expected hours: 40 - 50 per week
  
  

If you are a dedicated professional with a passion for organization and leadership, we encourage you to apply for this exciting opportunity to contribute to our team's success as an Office Manager.

As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.